[Theme Horse Support Team]

Hi there,

Can you please share us your site Url? So that we can see you site with video header.

Thank you!

[Theme Horse Support Team]

Hi there,

Can you please share us you site Url? So that we can see the issue.

Thank you!

[Theme Horse Support Team]

Hi there,

Please remove the custom CSS code below that you have added into custom CSS option and you will have the theme default size for each item with bigger in size.

a:link {
  max-width: 300px;
}

Thank you!

[Theme Horse Support Team]

Hi Jude,

Regarding to your site please us below custom CSS code to reduce the header space. You can find the custom css option via Appearance > Customize > Design Options > Custom CSS

.hgroup-wrap {
    padding-top: 0;
    padding-bottom: 0;
}
#site-logo {
    margin-top: 0 !important;
}

Thank you!

[Theme Horse Support Team]

Hi Eefke,

According to your purchase date we found account with the name Eefke de Groot and was registered with this email address [email protected] So please login to your main account with this email address that was used to purchase the theme and you will be redirected to your account page where you can see your order detail as well as renewal order for your subscription.

Thank you!

[Theme Horse Support Team]

Welcome anytime @art

[Theme Horse Support Team]

Hi Jude,

Can you please share us your site Url? So that we can see the extra lines and padding and provide you the custom CSS code to reduce it.

Thank you!

[Theme Horse Support Team]

Hi,

Can you please clarify what is your main problem?

Thank you!

[Theme Horse Support Team]

Hi,

Use below custom CSS code to change the navigation background color.

.navigation-bar-top,
.navigation-bar {
	background-color: #c80000;
}

Please replace the above hex color code #c80000 to your own color code to change the red color.

Thank you for using our theme.

[Theme Horse Support Team]

Hello Eefke,

Can you please provide us the first order number? So that we can see your subscription status.

Thank you!

[Theme Horse Support Team]

Hi Taylor,

Your PC may automatically unzip the downloaded zip file.
What you can do is just select the directory and zip it and try upload and activate it.

Thank you!

[Theme Horse Support Team]

Welcome anytime @blackgermanshepherd09

[Theme Horse Support Team]

Hi,

Can you please share us your site Url? So that we can see the issue.
Also there is not any code error on the theme’s function.php file on line no:1
Did you ask for help for such issue to your host while migrating your site?

Thank you!

[Theme Horse Support Team]

Hi there,

@cajwv Sub Category is showing fine on Footer Featured Post can you please check deactivating the plugins one by one, it may be the plugins conflict as well.

@sarakirchner Can you clarify your issue?

Thank you!

[Theme Horse Support Team]

Hi,

Activating Pro theme is very simple. It’s the same process you did for free one.
Just follow this instruction to activate pro theme into your site.

Thank you!

[Author]

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