HI thisironiclife,
Could you please send the temporary username and password at [email protected] with your site url details and and also this forum link.
Thank you!
@Vincent To removing the “search” and all the space above the header Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:
.hgroup-wrap {
padding: 0;
}
#branding .searchform {
display: none;
}
Thank you!
Hi Nabon,
Could you send the temporary username and password at [email protected]
We will fix the problem. While sending username and password please don’t forget to send this forum url and also the site link too.
Thank you!
HI Just send your temporary username and password at [email protected] and we will look over it. Dont forget to send this forum url and your site url too.
Thank you!
HI Jim,
Could you please send the temporary username and password at [email protected] with this forum url and also your site url
Thank you!
Hi Phuong,
I tried to open you site but there is password protection. So please send your temporary username and password with this forum link and site url at [email protected]
We will look over it.
Thank you!
Hi Lan,
This problem is occurred according to the hosting. This problem is occurred in some hosting so we just ask the username and password with site url and remove the issue from the dashboard. We have fixed this issues for almost all users.
Thank you!
Hi Cerstin,
I think you have added the image inside the editor just check it once. Did you customise the code or not ?
If still problem not solved then please send your temporary user name and password at [email protected] with this forum url and site details too. Hope we can help you
Thank you!
HI
i got the password. I need administrator password. I think you provided username and password does not have plugins and theme options access. We recommended you not to paste the username and password in this forum link. Just send your username and password details inside [email protected]
1 think did you customise the code ? We recommended you to again download the pro version of theme and install it again. Hope doing that all your problem will be solve.
The search button is also not displaying properly.
Thank you!
Hi CATMOSE,
Could you provide the temporary username and password of your site with your site url and also with this forum link. We will look over it.
Thank you!
Hello, Your theme is good and clean!! I’m interesting to use it and I have doing a little custom on it’s CSS, I just wanna ask you : What CSS must I change to make transparent navigation like this image : https://dl.dropboxusercontent.com/u/8545510/transparent_nav.jpg
Hope you can solve my problem. and even my site is launched I will keep “themehorse” link in mysite so whenever somebody like my site they can easily find you, this is just like my appreciation for your work. Here is my site (still construction) : http://stb.medinamart.com/
thanks
If Katherine,
Could you provide the site url ? Did you install some plugins? IF you have added some plugins then just deactivate it one by one. There may be plugin conflict. IF you are still unable then just mail us at [email protected] with this forum topic url, site url and temporary username and password.
Thank you!
Hi Gentry,
Sorry for the wrong reply.
Could you once deactivate all the plugin once. It may be plugin issue. If there is still problem then please send your temporary username and password at [email protected]
We will look over it and don’t forget to send the site url and also the forum support question link too.
Thank you!
On my site: http://www.bluegrassbrides.com, many of my contact forms aren’t sending. The green arrow spins and spins, but the users never get confirmation that it has been sent and I never receive the email. I hate to switch to a new form since this is what you recommend, but I need this to work. Can you look into why it might not be working?
Ok, i’ve replace all files of no pro version with the pro version files and works!
https://dl.dropboxusercontent.com/u/1108294/luna/themes/Selecci%C3%B3n_004.png
