Usually user forums are a great way of getting advice and help but since this forum doesn’t have a search function, it becomes pretty useless….
Sanjip,
I send our temporary username and password via support form.
I look forward further information.
Thank you very much.
Miyuki
@miyukisaegusa You need to set the featured image for every gallery post. Did you do that? The recommended size is 474 * 342px. So, when you set the featured image size of 600*460px then automatically the 474*342px size image will be created so Image size should not be the issue. If you are still facing the issue, then you can send us your temporary username and password via https://www.themehorse.com/contact-us/free-support/ ( NOT HERE ) and I will look into it.
If you can send your temporary username and password for the site here in our mail https://www.themehorse.com/contact-us/free-support/ we will set it for you.
Rabin
@nrb82xcW You can provide your sitename, temporary username and password to us via this page https://www.themehorse.com/contact-us/free-support/ (NOT HERE) and we will look into it. Thanks.
@cocopel12 The customization that you are trying to make will need code customization. In free support we only provide small css tweaks, guide/help our users to use the theme and fix the bugs that our users report. As your customization is a new feature to be added to the theme please hire a developer for this. You will have to make a child theme for this customization so that you won’t lose the changes when you update the parent theme. In the child theme you will have to add a link to header image pointing to the link that you want.
@XavierC Thanks for sharing this. This has helped us to figure out problems with our users and may also have helped others in solving their issues. Thanks.
Hi all,
after updating from WP3.5.1 to 3.6 I have some trouble with the sliders on the start page. The application dosen’t switch between the slides as it does before and the “blue dots” on which the user can click to change to another page are gone.
Internet explorer shows the folloging error message: ‘cleanretina_slider_value’ is undefined
cleanretina-slider-settings.js Line:9
Code: 0 Character:1
Here’s the original, german error message:
Details zum Fehler auf der Webseite
Benutzer-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET CLR 1.1.4322; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)
Zeitstempel: Fri, 2 Aug 2013 07:33:30 UTC
Meldung: ‘cleanretina_slider_value’ ist undefiniert
Zeile: 9
Zeichen: 1
Code: 0
URI: http://www.janwilbert.de/wp-content/themes/clean-retina/library/js/cleanretina-slider-setting.js?ver=3.6
Hope, anyone can help me.
Best, Jan
