badget

Biggest Sale! Special Offer!

Get 30% discount on all of our single themes with this coupon code: #30%SALE

Hurry up! *Limited time offer*

Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 3,121 through 3,135 (of 3,440 total)
  • Author
    Posts
  • in reply to: Update version 1.0.6 #20603

    Hi info39,

    First deactivate the theme and delete the old version of the theme then upload the new version of the theme and activate it. If you have not customize the code then there will be no any changes you will find but if you customize the code then your all customize code will be lost. So, first back up your previous version of clean retina pro and then only activate the new one.

    Thank you!

    in reply to: Revolution slider update #20583

    Hi Guust and Jorg,

    You can find the revolution slider plugin inside theme directory -> library -> plugins in Clean Retina Pro and for Interface Pro theme go to the theme directory -> inc -> plugins
    There you can find the latest version of Revolution slider plugin.

    And Sorry Jorg about the email that we have send. There was a mistake in theme name.

    Thank you!

    in reply to: Installing new version of Clean Retina #20573

    Hi Kate,

    First activate a different theme and delete the old version of Clean Retina Pro theme then upload the new version of the theme and activate it. If you have not customize the code then there will be no any changes you will find but if you customize the code then your all customize code will be lost. So, first back up your previous version of clean retina pro and then only activate the new one.
    And also We can not notify our users in WP because our pro themes are of subscription type and you have to manually activate.

    Thank you!

    in reply to: 1.8 Update #20572

    Hi theburgernerd,

    We have update the version on themes main page.
    Sure we will also stick the post on the top of each theme’s forum as you said.

    Change-log are:
    * Revolution Slider plugin deactivate issue fixed
    * Revolution Slider version 4.6.5 included

    Thank you for your idea.

    in reply to: Start page – Business Page Section #20562

    Hi info39,

    Can we have the site url so that we can get to your point what you are trying to say?

    Thank you!

    in reply to: Featured image align left? #20520

    Hi Danie

    Could you please send us your url? so that we can have a look into your featured image.

    Thank you!

    in reply to: Navigation link on mobile menu #20519

    Hi Enrica,

    To have the navigation at the first place you have to customize the code. We have coded it that way. If you don’t have any page set as home page then the navigation shows up linking it to the home. Currently there is no way to rename navigation to home because if someone set the home page then there will be two home page links in you menu list.

    Thank you!

    in reply to: company logo issue #20474

    Hi Jorg,

    Could you please provide us your site url? so that we can provide you a CSS code.

    Thank you!

    in reply to: How to remove table border #20324

    Hi thecedarsrc,

    To remove the table borders border Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

    .entry-content td {
        border-top: 0 none;
    }

    Thank you!

    in reply to: Revolution slider #20322

    Hi Kai,

    You can find the revolution slider plugin inside the theme directory -> inc -> plugins. Upload this plugin to your WordPress site and activate it. Now you can see the Revolution Slider menu in your WordPress admin section and follow this instruction http://previous.themepunch.com/revolution_wp/documentation/#!/create_slider to create a slider.

    After creating a slider go to the theme option and follow this screenshot http://awesomescreenshot.com/01e461hj62 and http://awesomescreenshot.com/071461hx16

    Thank you!

    in reply to: Header Logo #20320

    Hi leighdesing,

    Could you please send us your temporary username and password at [email protected]. We will once look into you issue?

    in reply to: Width of Menu items #20227

    Hi Kai,

    Sorry for the late reply. We are busy on new theme.

    If there is a problem showing sub-menu in iPad/tablet you can order the sub-menu item to middle place of the navigation.

    Thank you!

    in reply to: Search field #20225

    Hi Kai,

    Sorry for the late reply. We are busy on Ultimate Pro.
    Back to your question you can hide the search from the header via theme options because of the theme design and layout it is not possible to show complete search field in header. You can try using search field in sidebars there you can have a complete search fields.

    Thank you!

    in reply to: Adsense not showing correctly in posts #20224

    Hi vachev.t,

    Sorry for the late reply. We are busy on our new theme.
    Could you please activate our theme so we can have a look into your issue?

    Thank you!

    in reply to: Font size issues #20223

    Hi Duncan,

    Please try deactivating plugins one by one. Also if you have customize the code then download the fresh copy of the theme and activate it.

    Thank you!

Viewing 15 posts - 3,121 through 3,135 (of 3,440 total)