[Theme Horse Support Team]

hi Grafixer,
Ok Could you send your child theme folder at [email protected] and also your temporary username and password. Don’t forget to send the forum link too.
We will look over it.

Thank you

[Sonja]

Hi,

thank you for the reply. I did try all your advices, but it still didnt work.

I did send a user-login to [email protected].
Let me know, if theres anythig more i can do.

Thank you in advance,
Sonia

[randy]

Hello everyone. I love this theme and appreciate the free version as it suits my needs well. I have a question though… I am using the “blog image large” blog template. When a user clicks on a post that brings up the single post page, can I have the top image (above the text), link back to itself instead of it being redirected to the same single post? I hope I am being clear. Here is a link to a sample post on my site: http://www.nicholasgwc.com/password-common-sense/ When you click the image at the top, it simply redirects the link back to the same page. It would be nice if when clicked, it opened up the original feature image in full size. Can you tell me a way to accomplish this so that when your theme is updated, the changes will not be lost. Thanks so much for your help. I actually did search through and read lots of forum posts before I asked.

As far as the lightbox effect, I have a plugin, Simple Lightbox, installed which should work… see the second image in the post to see what I mean.

[Theme Horse Support Team]

hi Sonja,
Once install the fresh theme and remove all custom css too and also There may be some plugins conflict too. If installing fresh theme also does not solve problem then send your temporary username and password at [email protected]
We will look over it.

Thank you!

[Lisa]

Anyone else getting a warning when they log into WordPress like this string?
Is this an issue with the theme or something else with my site? I’ve updated to WPv4.0 and all of my plugins are up to date so wondering what the issue is … thanks for your helpd!

Warning: simplexml_load_string(): ^ in /home/MYUSERNAMEHERE/public_html/wp-content/themes/attitude-pro/library/functions/update_notifier.php on line 123

[moggone]

hi, yes the page have a business template. what are the passwords/username are you talking about ? do you want an access to my website ftp ?

[Theme Horse Support Team]

Hi moggone,
DId you assign this page as a business template ? If yes and still there is error then could you please send your temporary username and password? We will look over it.

Thank you!

[Theme Horse Support Team]

Hi Shana,
Could you please send the site url and your temporary username and password at [email protected]
We will look over it.
Don’t forget to send the site url and this forum link too while sending your temporary username and password.

Thank you!

[Theme Horse Support Team]

Hi green187,
Could you provide the site URL too and also provide the temporary username and password at [email protected], we will look over it.

Thank You!

[Tony]

Good morning,

I downloaded the free version of CleanRetina and was very happy with both the look of the template and its user friendly functionality. I was so happy in fact that I purchased CleanRetinaPro. And this is where my unhappiness begins. This is the site in question: css-lucas.com. If you need access email me at tony at tonyrivera dot net and I will provide you the username and password of the site to facilitate support.

Your beautiful theme is particularly attractive when set to the corporate homepage setting. However, I can only get the first row of posts to show. When I try to add a middle section or testimonials I encounter issues. I have scoured the support forum and the advice is wrong. It says to set up a static home page. However, there is no page I can set up that has the corporate layout that I see on your demo. Further, logic would tell you that if the website is ALREADY showing the features I want, I should not have to change the settings to show additional features that are part of the same format.

Here are the specific issues:

When I put in a heading and pages for Corporate Content Title, upload an image, and write a description, it works fine. When I follow the instructions for the Middle Section, nothing shows. Again, instructions on the support forum indicate changing to a static home page. I have done that. I then lose the Corporate Content. And end up with a typical page. This is so even if I set a home page with the corporate template instead of the default.

What would be EASIEST and most EFFICIENT for your users is that the page that displays automatically when we choose corporate layout template that the additional features appear just the way the Corporate Content appears. It should require no additional steps that filling in the forms. Setting a static page is an extraneous non-solution.

I have read other support requests for this problem, the answer, in one post the same answer was repeated, indicating that we should read the instructions. I’ve read the instructions. Please do not ask me to read them again. Clearly, there is a bigger problem here and I am not the only one experiencing it.

I realize that I only paid $30 for the template, but I would like that $30 not to be wasted.

Further, I manage several other websites. I do not have time to code.

PLEASE HELP

[Theme Horse Support Team]

Hi Tony,
Could you please send the site url and also your temporary username and password at [email protected]
We will look over it.

Thank You!

[Theme Horse Support Team]

@marguerite Fist you have to download the new version of the theme. Just login to our site with the same username you will be redirect to your account page there you will see your available download theme link if you still have the subscription to download the theme.

After downloading the theme file. Just deactivate the old theme file and then delete it from the list. Now upload the latest version and activate it.

Thank you!

[Theme Horse Support Team]

Hi Drew,
Could you once deactivate all the plugins. There may be some plugins conflict so it is not working.
Also check it once go to dashboard -> pages -> blog and check it that is your template is Blog full content ?
IF yes then send your temporary username and password at [email protected] we will look over it too. While sending email please don’t forget to send this forum url and also your site url.

Thank you!

[otwds]

Hello,

Is it possible to add links to the icons (theme horse services featured image) on the Business page section (services page)? I don’t wish to get rid of the “read more”. Just, a click on the icon would be more user friendly in my opinion.

Thanks

[Theme Horse Support Team]

Hi Dombrowski,
We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
If you have still one year subscription you will have access to the download the update file
==> yes exactly. But i think your subscription order is cancelled or expired. You can use our theme for life time but the support and updates will be provided only for 1 year. If your subscription is expired then you need to buy a new subscription.

Thank you!