[Theme Horse Support Team]

hi nklee,

please don’t send your username and password in this forum. Because your provided password may be seen by other user too. So we deleted your forum. You may send your forum details at our Email

We have fixed your revolution slider issue. You have kept it from the widgets but it should be kept from theme options. So we removed it from widgets and added it from theme options.
View this below screenshot
http://awesomescreenshot.com/03c4h0e587

Thank you!

[Theme Horse Support Team]

Hi wendy.hanlan,

Could you make it more clear? Please create a new forum and post it as a new topic because all the user under this forum will get notified which may be unwanted for theme. Also could you please send the site url too?

Thank you!

[nuruddinctg1990]

Thanks for your reply. But where i will add the function?
One help. I created a child theme on my local host. Style.css file is working good. But when i want to add other file it is not working. I elaborately saying…
my child theme folder name: interface-child
css code:
/*
Theme Name: interface Child Theme
Author: Self-Help WordPress User
Template: interface
*/

@import url(“../interface/style.css”);
My problem is that when i want to alter some code copying the same file on same folder from parent theme, it doesn’t affect on site. What is problem? Is there anything wrong ?
For example:
I want to change interface-footer_info.php file. I copied the file on interface-child/inc/interface-footer_info.php. But when i change anything it doesn’t affect on the site. Please help me.

[Theme Horse Support Team]

Hi mbrija,

We are not facing this problem. If we found any problem relating to this issue then we will let you know. Could you once send your temporary username and passoword at our Email, we will try to help you. Don’t forget to send this forum link too. First of all deactivate all the plugins that you have installed in your dashboard. Some times some plugins may also restict to upload the images. If still the same problem then,

Just add this code inside wp-config.php file
define('ALLOW_UNFILTERED_UPLOADS', true);

This code inside functions.php file

add_filter('upload_mimes', 'pixert_upload_types');
function pixert_upload_types($existing_mimes=array()){
$existing_mimes['jpg'] = 'images';
return $existing_mimes;
}

Thank you!

[Theme Horse Support Team]

Hi toderica,

Could you once provide your temporary username and password at [email protected], we will once look at this issue. Please don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi mbrija,

Are you working on multisite? If yes then
On your network admin => settings => general, you may had these as your allowed files types for uploading:
jpg, jpeg, png, gif, doc, pdf, mp3, ppt, wmv, mp4, xls, ins, isf, te, xbk, notebook, m4a, ist, kmz, kes, mov, flp, avi, swf, wxr, xml, wav, fjsw, docx, pptx, xlsx, xml, m4v, max, kmz, zip

Instead it should be like this:

jpg jpeg png gif doc pdf mp3 ppt wmv mp4 xls ins isf te xbk notebook m4a ist kmz kes mov flp avi swf wxr xml wav fjsw docx pptx xlsx xml m4v max kmz zip

The difference is the commas… it should NOT be a comma-separated list. If still not solving your issue then please send your temporary username and password at our email, We will take a look

Thank you!

[Theme Horse Support Team]

Hi Necrosoft,

Please provide us your temporary username and password to [email protected]. We will set it for you.

Thank you!

[Theme Horse Support Team]

Hi scott foster,

I think you have used before some other WordPress theme/ site, So that the hacker is trying to access your dashboard but your site is not hacked still. You have not cleaned the database and files. If this is our theme issues then we already get notified because millions of users are using this theme. Before our theme goes to live it is checked by wordpress.org reviewer team.
Paste this url from header logo image
http://advocatesforconsumerrights.org/wp-content/uploads/2015/02/cropped-AFCR_masthead_2-2-15.jpg and paste this

http://advocatesforconsumerrights.org/wp-content/uploads/2015/02/cropped-AFCR_masthead_2_2_15.jpg then your image will be loaded. If you could not get your image access then there may be still issue in your site.

You must download your database from you Cpanel. After backuping your database and themes folder you may simply delete the old wordpress and reinstall the fresh/ latest version of wordpress and install the backuped theme.

Install this plugins for more security too
https://wordpress.org/plugins/better-wp-security/ or
https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/
There are many other security plugins to protect from malware.

Thank you!

[Theme Horse Support Team]

Hi Kai,

We have used fancybox script for our gallery.
For to fix this issue we have to remove the fancybox scripts which will affect our gallery template. So we cannot remove it because all other ultimate users are using our gallery. Better use other plugins or customize the code.

Thank you!

[thecedarsrc]

For my slogan redirect link I would like it to navigate mobile users to a phone number. I have tried making the redirect in the standard tel:+15555555555 format, but it doesn’t work. Is there a way to link mobile users to a phone number?

[Theme Horse Support Team]

Hi scott foster,

I just visited to your site and you don’t have this image ( afcr2.jpg ) inside your uploads folder.
http://advocatesforconsumerrights.org/wp-content/uploads/2014/06/

So once again upload the image. If you are unable then could you once send your temporary username and password at [email protected], Don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi Toan,

Go to dashboard -> settings -> reading and view this below screenshot
http://awesomescreenshot.com/00d4bfzoc1

Do not select the post page. After doing it create a page and name it as news. View this screenshot
http://awesomescreenshot.com/0c24bg0v6b

If you are not still able to change it then could you send your temporary username and password at [email protected], Wel will look over it. Don’t forget to send this forum Url too.

Thank you!

[Theme Horse Support Team]

Ok that’s great fsteinhauser

Thank you!

[Theme Horse Support Team]

Hi fsteinhauser,
This section is under (ul li tags) so there is effect while you are hovering.If you change the link color here then it will also effect to the menu too.
Add this code inside dashboard -> appearance -> theme options -> design options -> custom css
#content ul a, #content ol a { color: #63c6ae;}

Thank you!

[Theme Horse Support Team]

Hi fsteinhauser,

Yes exactly we have designed our theme this way. The menu color will be change to different color when you hover on it and the link text will be displayed in the different color. You may also even see it in our demo site too.

Thank you!