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AuthorSearch Results
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January 29, 2015 at 10:03 am #21352
In reply to: revolution slider – urgent upgrade required
Theme Horse Support Team
KeymasterHi bertmiddleton,
We have latest version of revolution slider which is pack in our theme. Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme. If you have still one year subscription you will have access to the download the update file. You can find the revolution slider plugin inside the theme directory -> inc -> plugins. Upload this plugin to your WordPress site and activate it.
Thank you!
January 28, 2015 at 1:06 pm #21294Topic: Layout issues
in forum Interface (Premium)Beth
ParticipantHi I’ve been using Interface Pro and have customised it a fair bit, but mostly changed to the colours & fonts, not the way the layout works.
I’m having an issue with the fluid layout, particularly on mobile phone, but also you can see it in the browser when the width of the browser window is reduced. The contents within the page don’t scale properly and I’m not sure how to tweak the styles to incorporate this. It seems to be where aspects within the site are hard coded by width.
I was hoping you could point to where I need to look to make edits in the css to fix this issue.
We have a few plug-ins running and the forum integrates with WP-united, but the styling seems to be defined by the wordpress theme, from the way the front page is also affected. I have each of the modules as html code within the widgets on the front page Business Page Section widget. The main site is actually behind a IP wall as we’re not quite ready to go live. I’m just trying to fix the forum layout so it will display correctly on a mobile. The forum is open at the moment as access will be based on user groups.
https://www.cemarking-handmadetoys.co.uk/discuss/
Example 1 is the forum page with width reduced.
Example 2 is bottom of front page with width reduced and the table and images overlapping at the bottom.
January 26, 2015 at 5:41 am #21156In reply to: color change
Theme Horse Support Team
KeymasterHi Wim,
Did you customise any code in the theme? If not then deactivate all the plugins that you have installed in your dashboard. Then check it whether it works or not. If still you are facing the same problem then please send your temporary username and password at [email protected] and don’t forget to send this forum url and also your site link.
Thank you!
January 23, 2015 at 6:15 am #21022In reply to: child theme: 404 page and search page styling
Theme Horse Support Team
KeymasterHi iacwebsites,
Just add this code inside styles.css too in your child theme/* Theme Name: attitude Child Theme Author: Self-Help WordPress User Template: attitude */ @import url("../attitude/style.css");and add this code inside functions.php and see whether it works or not
unhook functions // Unhook default Thematic functions function unhook_thematic_functions() { // Don't forget the position number if the original function has one remove_action( 'attitude_404_content', 'attitude_display_404_page_content', 10 ); } add_action('init','unhook_thematic_functions'); // removes the header content by using hook attitude_header add_action( 'attitude_404_content', 'attitude_child_display_404_page_content', 10 ); /** * function to show the footer info, copyright information */ function attitude_child_display_404_page_content() { ?> <div id="content"> <header class="entry-header"> <h1 class="entry-title"><?php _e( 'Error 404-Page NOT Found', 'attitude' ); ?></a></h1> </header> <div class="entry-content clearfix" > <p>Thank you</p> </div><!-- .entry-content --> </div><!-- #content --> <?php }Thank you!
January 21, 2015 at 8:54 pm #20924In reply to: blockquote paragraphs
gassho
ParticipantSo you’re going to make a theme-wide decision based on one user, in this case me? Someone else is going to run into this. Such an unprofessional approach. Just because you can code doesn’t mean you are professionals. Omissions like this blockquote bug, bad customer service and support tell me this is an unprofessional theme house. I gave you the benefit of the doubt for a long time, but now I can’t tolerate it.
Manually double spacing paragraph breaks in blockquote doesn’t work for email and RSS subscribers — it renders as two spaces, not the workaround that works on the blog itself!
January 19, 2015 at 10:28 am #20770In reply to: Slider Height
Theme Horse Support Team
KeymasterHi Carol,
Add this below code inside child theme style.css/* Theme Name: interface Child Theme Author: Self-Help WordPress User Template: interface */ @import url("../interface/style.css");and under functions.php
<?php // Remove the default Thematic blogtitle function function remove_interface_core_functionality() { remove_action('interface_init', 'interface_core_functionality', 20 ); } // Call 'remove_thematic_actions' (above) during WP initialization add_action('init','remove_interface_core_functionality'); add_action( 'interface_init', 'interfacechild_core_functionality', 20 ); /** * Adding the core functionality of WordPess. * * @since 1.0 */ function interfacechild_core_functionality() { /** * interfacechild_add_functionality hook * * Adding other addtional functionality if needed. */ do_action( 'interfacechild_add_functionality' ); // Add default posts and comments RSS feed links to head add_theme_support( 'automatic-feed-links' ); // This theme uses Featured Images (also known as post thumbnails) for per-post/per-page. add_theme_support( 'post-thumbnails' ); // Remove WordPress version from header for security concern remove_action( 'wp_head', 'wp_generator' ); // This theme uses wp_nav_menu() in header menu location. register_nav_menu( 'primary', __( 'Primary Menu', 'interface' ) ); // Add Interface custom image sizes add_image_size( 'featured', 670, 300, true ); add_image_size( 'featured-medium', 230, 160, true ); add_image_size( 'slider-narrow', 1038, 500, true ); // used on Featured Slider on Homepage Header for narrow layout add_image_size( 'slider-wide', 1440, 500, true ); // used on Featured Slider on Homepage Header for wide layout add_image_size( 'gallery', 474, 342, true ); // used to show gallery all images add_image_size( 'icon', 100, 100, true ); //used for icon on business /** * This theme supports custom background color and image */ add_theme_support( 'custom-background' ); // Adding excerpt option box for pages as well add_post_type_support( 'page', 'excerpt' ); } ?>You may need to regenerate all the images. Use this plugin http://wordpress.org/plugins/regenerate-thumbnails/ to regenerate the images.
Hope this may help you.Thank you!
January 18, 2015 at 3:33 am #20710In reply to: Attitude pro
Theme Horse Support Team
KeymasterHI Anthony,
If you have bought before once year ago then your subscription is cancelled. So you need to purchase it with $15. Just login by the same username and password that you have purchased the theme and pay for subscription. Then only you will be able to download the new updates and also can be able to access premium support forum for one year too.Thank you!
January 17, 2015 at 12:39 pm #20686In reply to: Revolution Slider and Site Hack Vulnerability
Theme Horse Support Team
KeymasterHi Gassho,
We are the new theme shop at that time and we have not integrate any email subscribe service and also we think that we can not send an email to premium users because they have not subscribe to our newsletter but when it comes about the security issue in the theme then we think that it’s our responsibility to aware our premium users about the revolution slider critical vulnerability and decide to send an email for all our premium users to update the plugin.
Who knows the future if we know it then we will be sure that we will never packed it inside the theme. We packed it inside the theme for only to have more flexibility on the theme slider and it was the most popular plugin as well.
Also we have already updated the theme with fixing the deactivating issue in the Revolution Slider Plugin.
Thank you!
January 16, 2015 at 6:12 pm #20648In reply to: Revolution Slider and Site Hack Vulnerability
gassho
ParticipantThe handling of this well-known vulnerability by Theme Horse has been horrible, especially for a premium theme. Today’s email announcing an update to the theme is the first and only one I’ve ever received! There have been posts here about why we don’t see theme update notifications in our WordPress dashboard as well.
Theme Horse has been very irresponsible in NOT letting all of its paid users know what exactly was going on, dating back to Sept 2014 at the very least. I just went through several weeks of stress, waste of time and expense in cleaning up my blog from a malicious hack exploiting what the whole tech world knows as Revolution Slider’s gaping vulnerability.
A very long time ago I tried to delete this plugin but it doesn’t or didn’t back then delete like a normal plugin. When I contacted the plugins author I was told that if baked into the theme, it can’t be deleted.
Theme Horse REALLY should have let us know MORE THAN ONCE, made a concerted effort to have us update our theme. Moving forward, why bundle anything in the theme at all?! Especially a shady plugin like this? WHY?
January 16, 2015 at 3:08 pm #20623In reply to: Gallery template not working
Theme Horse Support Team
KeymasterHi Raymund,
Deactivate all the plugins one by one. If deactivating plugins does not solved your issue then please provide us your temporary username and password to [email protected] with this form link. We will see you issue.
Thank you!
January 16, 2015 at 10:17 am #20573In reply to: Installing new version of Clean Retina
Theme Horse Support Team
KeymasterHi Kate,
First activate a different theme and delete the old version of Clean Retina Pro theme then upload the new version of the theme and activate it. If you have not customize the code then there will be no any changes you will find but if you customize the code then your all customize code will be lost. So, first back up your previous version of clean retina pro and then only activate the new one.
And also We can not notify our users in WP because our pro themes are of subscription type and you have to manually activate.Thank you!
January 15, 2015 at 4:59 am #20513In reply to: Slogan/slider background image
Theme Horse Support Team
KeymasterHi Robert,
Please upload bigger size of image. Then it works fine too.
About slider background image it was not a transparent image. You have to set yourself transparency in your image.About demo site content we cannot provide you. It is our multisite and all the data is in one place. If you get any problem then you can ask your queries here or provide us your temporary username and password at [email protected] with this forum link. we will set all the content for you
Thank you!
January 13, 2015 at 1:08 pm #20444jcarlos.cortes
ParticipantHi support team,
I did, I customised the code and y I don´t know that I did. I restore the theme and the problem is the same.
I added differents items with different category and I couldn´t see.
http://awesomescreenshot.com/04246i4h6f
http://awesomescreenshot.com/0f846i76da
I couldn´t send a temporary usernambe. Currently we work in a internal lan.
What we can do???
Thanks…
January 12, 2015 at 5:48 am #20381In reply to: Preview theme
Theme Horse Support Team
KeymasterHi chelsea,
Please create your new forum topic. All the user under this forum will get notified which will disturb for other client.
Just to change the color go to dashboard -> appearance -> theme options -> design options -> color options and set the color as you want to change.Thank you!
January 10, 2015 at 6:05 pm #20320In reply to: Header Logo
Theme Horse Support Team
KeymasterHi leighdesing,
Could you please send us your temporary username and password at [email protected]. We will once look into you issue?
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AuthorSearch Results
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Search Results
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Topic: Layout issues
Hi I’ve been using Interface Pro and have customised it a fair bit, but mostly changed to the colours & fonts, not the way the layout works.
I’m having an issue with the fluid layout, particularly on mobile phone, but also you can see it in the browser when the width of the browser window is reduced. The contents within the page don’t scale properly and I’m not sure how to tweak the styles to incorporate this. It seems to be where aspects within the site are hard coded by width.
I was hoping you could point to where I need to look to make edits in the css to fix this issue.
We have a few plug-ins running and the forum integrates with WP-united, but the styling seems to be defined by the wordpress theme, from the way the front page is also affected. I have each of the modules as html code within the widgets on the front page Business Page Section widget. The main site is actually behind a IP wall as we’re not quite ready to go live. I’m just trying to fix the forum layout so it will display correctly on a mobile. The forum is open at the moment as access will be based on user groups.
https://www.cemarking-handmadetoys.co.uk/discuss/
Example 1 is the forum page with width reduced.
Example 2 is bottom of front page with width reduced and the table and images overlapping at the bottom.


