[Kennesaw Mountain Bands Organization]

This is probably a setting I don’t know about. I am an extreme neophyte. But when I try to view the theme “Customize” or “Header” menu items I see only a blank screen. I believe I could see the options when I worked on it yesterday, but as I was trying out a couple of themes, I can’t be 100% certain. I’ve logged out and back in, and I’ve tried from two browsers (Safari, Firefox). Here is a screenshot of what I see on the “header” option:

Screenshot

I’m just trying the theme out, but I like it and am considering the premium version. Please let me know how I can see the options that should be under those two links. Thank you!

[Theme Horse Support Team]

Hi jane.manfield,

Just follow this instruction
https://www.themehorse.com/theme-instruction/interface/#slider

First create a page/ post and add a featured image at the right below of that page. Repeat this process for other image slider also.
Then go to dashboard -> appearance-> theme options-> featured post/page slider and keep the id of that page/ post. Then it will work. If still you can’t set your slider then you may send your temporary username and password at Email Us and don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi Isabelle,

Could you once send your temporary username and password at Email Us, We will look over it. Please don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi James,

If you really want to make changes only in css then you may add your CSS via Custom CSS. Goto dashboard -> appearance-> theme options -> design options -> Custom css and add your custom css.

If you like to make a child theme then you need to add the following css in your functions.php
wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css' );

hope this may help you
or you may add in your child theme of style.css

/*
Theme Name: Ultimate Child Theme
Author: Self-Help WordPress User
Template: Ultimate Pro child
*/

@import url("../ultimate-pro/style.css");
.wrapper {
width: 95%;
background-color: #fff;
}

Thank you!

[Dale]

I’m not referring to the background image – I can do that in PS too. I’m referring to the slide that is positioned over it, that scrolls up and down and has text and images in it. This includes the logo, horizontal menu bar, and everything below the text “Simple, Clean and Beautiful WordPress Theme.” The slide is transparent behind those words, allowing the user to see through to the site background image.

[Just got an idea and went to check]
I think I see how you did it by going into theme options -> advanced -> slogan/slider background image and setting the same image there. But that image needs to be cropped and sized correctly to match the site background image and I don’t know what the dimensions are supposed to be, nor how to crop it so the transition between slider and site background images is seamless as in your demo site.

Here is what I’m talking about: site image I got the parallax slide background working, but it does not match up with the site background.

[Theme Horse Support Team]

Hi Dale,

Actually that is not a background image with transparent. We have made it blurry via photoshop.
And It will be better if you provide us the temporary username and password of your WP site in our email. So, that we can check the exact issue.

Thank you!

[Theme Horse Support Team]

Hi Richard,

Sorry! There is no example of the buit-in slider in our demo. Please follow this instruction http://themepunch.com/codecanyon/revolution_wp/documentation/#!/documenter_cover otherwise provide us the temporary username and password via Email Us We will set the slider for you.

Thank you!

[Theme Horse Support Team]

hi Flemming,

please create a new forum topic because other users may get notified when you post the inside other forum topic. And also provide your site Url too. If you are a Pro user then please add this topic in Interface Pro forum topic.

Thank you!

[Theme Horse Support Team]

Hi Richard,

Just view this link for more instruction.
https://www.themehorse.com/theme-instruction/ultimate-pro/

If you are not able to set the business layout then you may send your temporary username and password at Email Us and also don’t forget to send this forum Url too. We will set the business template in your site.

Thank you!

[Richard]

The documentation for the Ultimate theme in general is very inadequate, and this forces the user to do a lot of testing and hacking to figure out how parts of the theme work. There is not even a good description of many of the features (e.g., “Featured Post/Page Slider”). It would be beneficial if you could make a demo that did NOT depend on / showcase other software, so that the user could see exactly what your software is capable of, as opposed to finding out after the fact that the demo was really featured someone else’s software. I’ve wasted almost a day trying to get many features to work – because they are not documented well, or because I discovered that they are not even a part of the Ultimate package, but were rather just a part of the demo. What I’ve gotten to work, works well, but the road has been needlessly painful.

[Richard]

I agree – some instruction on using the revolution slider (or even describing what it does!) would save most users a lot of time. Revolution Slider is mentioned prominently in the marketing, but not at all in the instructions. 🙁 I looked at the demo, then was at a loss with how to do this with the Ultimate theme, as it’s simply not described. Even if the demo had the “features” labeled better it would be helpful.

Overall, though, an excellent and versatile theme!

http://www.akka-harris.com (just getting it off the ground.)

–Rich

[Brett]

I noticed the load time on my pages gets significantly slowed on mobile devices because the regular image size is used regardless of screen size. Is there a way to specify alternate image versions depending on the users screen size so as to shorten load time? Or is this just the way the responsiveness has to work? This particularly affects my home page where I use the Revolution slider and the files are large. Brettcoder.com Thanks!

[Theme Horse Support Team]

Hi Dinna,

It would be better if you provide us the temporary username and password at Email Us, we will see the exact issue.

Thank you!

[Theme Horse Support Team]

Hi Dinna,

Are you using this revolution slider from widgets. If yes then remove it. Please check it once that you may have used this revolution slider inside widgets under business page sidebar.View this screenshot
http://awesomescreenshot.com/0f64rufw63

If there is issue then you may send send your temporary username and password at Email Us, and don’t forget to send this forum url too.

Could you also provide your widgets screenshot under business page sidebar.

Thank you!

[Theme Horse Support Team]

Hi Sam,

If you write any Css in Custom CSS then nothing will be lost while updating to our new version. To enqueue responsive css Just add this below code.

// Unhook default Thematic functions
function unhook_thematic_functions() {
    // Don't forget the position number if the original function has one
remove_action( 'wp_enqueue_scripts', 'interface_scripts_styles_method'); // for responsive.css
}
add_action('init','unhook_thematic_functions'); // removes the header content by using hook interface_header
add_action( 'wp_enqueue_scripts', 'wp_enqueue_child_scripts');
function wp_enqueue_child_scripts() {
	global $interface_theme_default;
   $options = $interface_theme_default;

   /**
	 * Loads our main stylesheet.
	 */
	// Load our main stylesheet.
	wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css' );
	wp_enqueue_style( 'child-style', get_stylesheet_uri(), array( 'parent-style' ) );
	
	wp_style_add_data( 'interface-ie', 'conditional', 'lt IE 9' ); 
	
	if ('on' == $options['site_design']) {
	//Css for responsive design
	wp_enqueue_style( 'interface-responsive', get_template_directory_uri() . '/css/responsive.css');
	wp_enqueue_style( 'interface-child-responsive', get_stylesheet_directory_uri() . '/css/responsive.css' );
	}
	/**
	 * Adds JavaScript to pages with the comment form to support
	 * sites with threaded comments (when in use).
	 */
	if ( is_singular() && comments_open() && get_option( 'thread_comments' ) )
		wp_enqueue_script( 'comment-reply' );

	/**
	 * Register JQuery cycle js file for slider.
	 * Register Jquery fancybox js and css file for fancybox effect.
	 */
	wp_register_script( 'jquery_cycle', INTERFACE_JS_URL . '/jquery.cycle.all.min.js', array( 'jquery' ), '2.9999.5', true );

   wp_register_style( 'google_fonts', '//fonts.googleapis.com/css?family=PT+Sans:400,700italic,700,400italic&subset=latin,cyrillic-ext,latin-ext' ); 

	
	/**
	 * Enqueue Slider setup js file.
	 * Enqueue Fancy Box setup js and css file.	 
	 */	
	if( ( is_home() || is_front_page() ) && "0" == $options[ 'disable_slider' ] ) {
		wp_enqueue_script( 'interface_slider', INTERFACE_JS_URL . '/interface-slider-setting.js', array( 'jquery_cycle' ), false, true );
	}
  
	wp_enqueue_script( 'backtotop', INTERFACE_JS_URL. '/backtotop.js', array( 'jquery' ) );
	wp_enqueue_script( 'scripts', INTERFACE_JS_URL. '/scripts.js', array('jquery') );

   wp_enqueue_style( 'google_fonts' );

}

Create the child theme folder-> css folder -> (responsive.css) and edit it in you own way.
and under style.css use this below code only

/*
Theme Name: interface Child Theme
Author: Self-Help WordPress User
Template: interface
*/

Thank you!