Hi helio,
Sorry! We have implemented the feature for users to upload the image in the services widget for icon.
To have the genericon in the services widget it needs code customization you have to hire a developer for this.
Thank you!
Hi Info,
Sorry! We have send an email for all the pro users about all the updates. Please check your email which was registered to purchase the theme.
Let us know if you have any problem.
Thank you!
hi hypercomputer_9800,
Did you customize any code? If no then first deactivate all the plugins once and also we think that you have not added any featured image? If you are getting still problem then you may send your temporary username and password at Email Us, we will look over it. Don’t forget to send this forum url too.
Thank you!
Hi Dinna,
I think you have added the revolution slider inside the widgets too. Once you remove the revolution slider from your widgets. If still there is a problem then once send your temporary username and password at Email Us, and don’t forget to send this forum url too.
Thank you!
Hi carol.reifsteck,
Could you once send your temporary username and password at Email Us, We will look over it. Don’t forget to send this forum url too.
Thank you!
Hi wickedpork,
Could you once send your temporary username and password at Email Us, and also we need your ftp details. Please do not post your details in this forum. Send it in mail. We will look over it. Don’t forget to send this forum Url too.
Thank you!
Thanks for your response. While the diffs may trace detailed changes, it would, IMHO, be good to provide user-orientated release note, e.g. (fictional example):
New: option to choose text colour in custom control panel
Fix: mis-alignment of tag display
thanks, Tony
Hi once you deactivate all the plugins and check it. It still there is problem then please send your temporary username and password at [email protected], We will try to find the issue. Please don’t forget to send this forum Url too.
hi velencei13,
Could you once provide your temporary username and password at email, We will try to find the issue. Please don’t forget to send this forum Url too.
Thank you!
Hi lilia_onciu,
Please create your own new topic next time while posting in forum. Because other users also get notified while posting on other’s forum which may be useless for them.
Did you added the featured image in the post/ page.View this below screenshot.
http://awesomescreenshot.com/03a4ni5ref
You need to add images in featured image section. For more info view this link https://www.themehorse.com/theme-instruction/ultimate/#slider
Thank you!
When the featured image of a post is clicked, the view goes to the top of the page. How can I keep the view on the post?
Users will get annoyed if they have to keep scrolling back down to find the post they want to ‘read more’ about.
Hi lillianduggan,
Please deactivate all the plugins if it does not solve your issue then please email us your temporary username and password to our email. We will login to you admin site and find the exact issue.
Thank you!
Sorry, just another issue:
i want to categorize different posts together and set an “introductional post” to the top of the category. But this “standard wordpress feature” (?!?) seems to be deactivated in your theme. It only works by adding a new site and select the “blog” site template, but then it collects all posts from all categories.
For better understanding: i want to use several categories even es menue items. when i click a menu item i want the user to be linked in to that categorie with a short informational post, that appears always at the top of the category (“sticky post”). because i do have several categories, your blog site template seems to be useless for me, cause it gathers all posts from all categories.
Some help possible?!
Hi Raden,
Can you please provide us the temporary username and password at our Email we will once look into your issue.
Thank you!
Hi wendy.hanlan,
please create a new topic and post your query. Because, all other user will also get notified which is not useful for them.The slider is working fine in your site. Just now i think you have kept this site as a maintaince mode. As our theme is responsive design so in smaller device it will show in two row instead of three row. We have desgined our theme this way. You may also see in our demo site too.
If you have any query then please create a new topic and post it. Don’t post your query in other’s forum.
Thank you!
