Forum Replies Created
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AuthorPosts
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Theme Horse Support TeamKeymasterWelcome anytime @infostringrecords
Theme Horse Support TeamKeymasterGreat that it works.
If you have any problem do not hesitate to contact us.Thank you!
Theme Horse Support TeamKeymasterIt seems that the problem is not with our theme. Our regular theme view for every screen sizes the mosaic gallery automatically detect the scree size so it gets fit but for the AMP view the mosaic gallery will not still having same sizes as the desktop view.
Did you take support from the AMP plugin or mosaic gallery plugin main authors?
If not please consider taking support from theme and let us know.Thank you!
Theme Horse Support TeamKeymasterHello x_asa,
Video widget is the built-in widget of WordPress, may the widget code have been modified by WordPress.
You can search similar plugins in the official WordPress plugins directory here.Thank you!
Theme Horse Support TeamKeymasterTheme Horse Support TeamKeymasterHello @grbalabanis
We could not understand what you are trying to say. So, Could you please clarify more with the help of screenshot about the loading adds twice.
Thank you!
Theme Horse Support TeamKeymasterHello Roberto,
Great that you fixed it.
If you have any problem do not hesitate to contact us.Thank you!
October 30, 2020 at 5:14 am in reply to: “Responsive Menu” Button showing up in upper right corner after last Update #82557Theme Horse Support TeamKeymasterWelcome anytime @christoph-stiehm
Theme Horse Support TeamKeymasterSorry for late reply. We missed your reply.
What are you trying to say? Can you please clarify?Thank you!
Theme Horse Support TeamKeymasterWelcome anytime @lukyeslu
Theme Horse Support TeamKeymasterWelcome anytime @infoallindiandjsdrive
Theme Horse Support TeamKeymasterHi Sorin,
It seems that you have cancelled your subscription so that you are not able to download the theme file.
We can not able to reactivate the same order once the customer cancelled the subscription.
Anyways, we have activated the new order with a new active subscription into your account where you can access the download file.
Before login to your account please do reset your password here.Thank you!
Theme Horse Support TeamKeymasterHi Lubuck,
Can you provide us your site Url? So that we can have a look into your site and check the problem.
Thank you!
October 21, 2020 at 6:42 am in reply to: “Responsive Menu” Button showing up in upper right corner after last Update #82191Theme Horse Support TeamKeymasterHi Christoph,
Yes we have tweak the responsive menu design/code for better user experiences.
Thank you!
Theme Horse Support TeamKeymasterHi @sapphire-zest/,
Actually after the purchase of our theme you will get free updates and support for one year from our support forum.
After one year if you want to continue with the update and support for the theme you will have to pay a small amount $15 for another year which was clearly written in our plans and pricing pages as well.
But you can continue to use the theme for the lifetime without renewing the yearly subscription.
The subscription renewal is a manual process and it’s up to you to renew your subscription or may cancel the subscription anytime.Looking forward to your purchase.
Thank you!
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