October 21, 2020 at 8:13 pm #82230sorin AlionteParticipant
hey, i buy the news card pro and i cant download it (when i pres download it say invalid order )October 23, 2020 at 5:52 am #82326
It seems that you have cancelled your subscription so that you are not able to download the theme file.
We can not able to reactivate the same order once the customer cancelled the subscription.
Anyways, we have activated the new order with a new active subscription into your account where you can access the download file.
Before login to your account please do reset your password here.
Thank you!December 18, 2020 at 4:47 pm #84711ShinesfoxParticipant
Hi I’m @Shinesfox & i’m new here please help me to get new Card and add coupons?? how you do it?December 22, 2020 at 9:27 am #84818
If you looking for the NewsCard theme and discount coupon then you can use coupon code
HAPPYHOLIDAYSin checkout form for the 30% discount on all single themes.
Let us know if you have any problem using the coupon code.
Looking forward for your purchase.
Thank you!June 16, 2022 at 4:41 pm #100077george.agbokluParticipant
Why am I getting this message: Order #1****2 was placed on June 16, 2022 and is currently On hold?June 17, 2022 at 8:12 am #100107
It takes some time to authorize your payment.
Your order is now complete and you can download the theme file from your account page.
If you have any problem let us know.
Thank you!December 25, 2022 at 2:04 pm #103415Cao Đẳng Quốc Tế Sài GònParticipant
i buy the news card pro and i cant download it (when i pres download it say invalid order )December 27, 2022 at 10:22 am #103427OliviaSheltonParticipant
i have the same problemDecember 27, 2022 at 10:01 pm #103435Vladimir galbaParticipant
hello i pay and order news card pro but i cant dowland why?
thanks for answerDecember 28, 2022 at 7:59 am #103443
Hi @sontgseo and @mktedulive22/
Make sure you have an active subscription before download, if not just renew your subscription and you will get access to the download file. You can find the pending subscription renewal order into your account.
If you have any problems let us know.
First thank you for purchasing our theme.
System takes some time to authorize your payment.
Anyways, it seems like your order is now completed.
If you have any problems, do let us know.
Sorry for Inconvenience
Thank you!January 9, 2023 at 2:45 pm #103577massradiohnParticipant
Hello, I do not get my download to buy, how long do we have to wait? -HelpJanuary 9, 2023 at 4:53 pm #103589
Some time system takes to authorize your payment.
Please provide us your order number, so that we can quick check your order status.
Sorry for Inconvenience
Thank you!February 13, 2023 at 6:26 am #104044chi huParticipant
I purchased a theme pack but can’t download itFebruary 20, 2023 at 5:15 pm #104140
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