[Theme Horse Support Team]

Hi John,

You have used bootstrap.css in the theme so it conflict with the theme.
Go to Appearance > Customize > Additional CSS and paste the below CSS code then click on Save button.

.menu-toggle, .top-menu-toggle {
    line-height: normal;
}

Thank you for using our theme.

[Theme Horse Support Team]

Hi,

You can change the navigation bar background color via customizer(Theme Option). However if you need to change only for mobile devices you have to add the custom css just go to Appearance > Customize/Theme Options > Design Options Tab > Custom CSS paste the following CSS code and Click on save button. Do not forget to change the HEX color code #990099 below to your own color.

@media only screen and (max-width: 767px) {
    #access {
        background-color: #990099;
    }
}

Thank you for using our theme.

[Theme Horse Support Team]

Hi Joan,

Apologies for the late reply.
To separate it you can add line break <br> tag or add paragraph <p>your content goes here</p> tag.

Thank you for using our theme.

[Theme Horse Support Team]

Hi Victoria,

Sorry! Why you feel like disappointed with the customer service?
If you want to set your site same like our demo then you can follow this instruction. If you can not then our support team will help you to set the site same like our demo.

Thank you!

[Theme Horse Support Team]

Hi Danielle,

Apologies for the late reply.
There is no two menu in the header section. It seems that you have customize the code.
Please install the fresh copy of the theme. Before installing do not forget to backup your currently activated theme.

Thank you!

[Theme Horse Support Team]

Hi Juri,

It seems that you have customize the theme code OR it may be the plugin conflict please deactivate the plugins one by one and let us know.

Thank you!

[Theme Horse Support Team]

Hi aaron.zhang,,

Which eCommerce plugins you are using into our theme our theme only support WooCommerce plugin where you can easily show your single category products horizontally as mentioned above.

Thank you!

[Theme Horse Support Team]

HI Crushtests,

Could you please provide us the site Url where you have set tables? So that we can see the exact issue and provide you a exact CSS code.

Thank you!

[Theme Horse Support Team]

Hi Julianna,

To activate the pro version its very easy.

Log in to the WordPress dashboard.
Go to Appearance > Themes.
Click on Add New and then Upload button.
Choose the Ultimate Pro theme that you have downloaded.
then click on Install button and activate it.

Thank you!

[Theme Horse Support Team]

Hi Bernadette,

Make sure that you have update all the plugins and WordPress to the latest version. Since WordPress version 4.7, 4.7.1 and 4.7.2 had an security issue. So it may you have not update the WordPress before and your site might be hacked.

You can install the security plugins as well to prevent your site as well.

If you got same issue after updating all the plugins and WordPress to the latest version then let us know.

Thank you!

[Theme Horse Support Team]

Hi aaron.zhang,

Apologies for the late reply. We missed you topic.

We are confuse what you are trying to say?
Could you please clarify it once again? and also can you share you site URL?

Thank you!

[Theme Horse Support Team]

Hi Mitchell,

Apologies for the late reply. We missed your topic.

You can use the Header Image if you would like to have the site logo and header text same like Header Image.
Why you need to auto resize the site logo and header text if you can set that via Header Image?

Thank you!

[Theme Horse Support Team]

Hi Tony,

To have the color the link in the widget go to Appearance > Customize/Theme Options > Design Options Tab > Custom CSS paste the following CSS code and Click on save button:

.widget ul li a {
    color: #05a9c5;
}

Change the HEX color code 05a9c5 above to your own HEX color code.

Thank you!

[Theme Horse Support Team]

Hi Emily,

Yes there is some override CSS into you custom CSS code.
Please remove below CSS code from your custom CSS which is overriding the CSS that we have provided.

#main {

    display: block;
    padding: 30px 0px 0;
}

And there is missing large bracket } in media queries min-width: 768px that you have added into the custom CSS please replace your media queries CSS with the below one:

@media only screen and (min-width: 768px) {
	#main {
		padding-top: 240px;
	}

	#site-logo {
		padding-top: 80px;
		padding-bottom: 0px;
	}

	.entry-main {
		padding-top: 0px;
	}
}

Thank you!

[Theme Horse Support Team]

Hi Claudia,

We apologies for the late reply. We missed you topic.
Anyways to make the sidebar static, it needs code customization you have to hire a developer as this is a new feature to add in the theme.
May be we will push this feature in future update but we can not make sure when it will be available.

Thank you!

[Author]

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