[Theme Horse Support Team]

Hi wickedpork,

Could you once send your temporary username and password at Email Us, and also we need your ftp details. Please do not post your details in this forum. Send it in mail. We will look over it. Don’t forget to send this forum Url too.

Thank you!

[Tony]

Thanks for your response. While the diffs may trace detailed changes, it would, IMHO, be good to provide user-orientated release note, e.g. (fictional example):

New: option to choose text colour in custom control panel
Fix: mis-alignment of tag display

thanks, Tony

[Theme Horse Support Team]

Hi once you deactivate all the plugins and check it. It still there is problem then please send your temporary username and password at [email protected], We will try to find the issue. Please don’t forget to send this forum Url too.

[Theme Horse Support Team]

hi velencei13,

Could you once provide your temporary username and password at email, We will try to find the issue. Please don’t forget to send this forum Url too.

Thank you!

[Theme Horse Support Team]

Hi lilia_onciu,

Please create your own new topic next time while posting in forum. Because other users also get notified while posting on other’s forum which may be useless for them.
Did you added the featured image in the post/ page.View this below screenshot.
http://awesomescreenshot.com/03a4ni5ref

You need to add images in featured image section. For more info view this link https://www.themehorse.com/theme-instruction/ultimate/#slider

Thank you!

[bestfuturisticmovies]

When the featured image of a post is clicked, the view goes to the top of the page. How can I keep the view on the post?
Users will get annoyed if they have to keep scrolling back down to find the post they want to ‘read more’ about.

[sovit ranjitkar]

Hi lillianduggan,

Please deactivate all the plugins if it does not solve your issue then please email us your temporary username and password to our email. We will login to you admin site and find the exact issue.

Thank you!

[Urs]

Sorry, just another issue:
i want to categorize different posts together and set an “introductional post” to the top of the category. But this “standard wordpress feature” (?!?) seems to be deactivated in your theme. It only works by adding a new site and select the “blog” site template, but then it collects all posts from all categories.

For better understanding: i want to use several categories even es menue items. when i click a menu item i want the user to be linked in to that categorie with a short informational post, that appears always at the top of the category (“sticky post”). because i do have several categories, your blog site template seems to be useless for me, cause it gathers all posts from all categories.

Some help possible?!

[Theme Horse Support Team]

Hi Raden,

Can you please provide us the temporary username and password at our Email we will once look into your issue.

Thank you!

[Theme Horse Support Team]

Hi wendy.hanlan,

please create a new topic and post your query. Because, all other user will also get notified which is not useful for them.The slider is working fine in your site. Just now i think you have kept this site as a maintaince mode. As our theme is responsive design so in smaller device it will show in two row instead of three row. We have desgined our theme this way. You may also see in our demo site too.
If you have any query then please create a new topic and post it. Don’t post your query in other’s forum.

Thank you!

[Theme Horse Support Team]

hi nklee,

please don’t send your username and password in this forum. Because your provided password may be seen by other user too. So we deleted your forum. You may send your forum details at our Email

We have fixed your revolution slider issue. You have kept it from the widgets but it should be kept from theme options. So we removed it from widgets and added it from theme options.
View this below screenshot
http://awesomescreenshot.com/03c4h0e587

Thank you!

[Theme Horse Support Team]

Hi wendy.hanlan,

Could you make it more clear? Please create a new forum and post it as a new topic because all the user under this forum will get notified which may be unwanted for theme. Also could you please send the site url too?

Thank you!

[nuruddinctg1990]

Thanks for your reply. But where i will add the function?
One help. I created a child theme on my local host. Style.css file is working good. But when i want to add other file it is not working. I elaborately saying…
my child theme folder name: interface-child
css code:
/*
Theme Name: interface Child Theme
Author: Self-Help WordPress User
Template: interface
*/

@import url(“../interface/style.css”);
My problem is that when i want to alter some code copying the same file on same folder from parent theme, it doesn’t affect on site. What is problem? Is there anything wrong ?
For example:
I want to change interface-footer_info.php file. I copied the file on interface-child/inc/interface-footer_info.php. But when i change anything it doesn’t affect on the site. Please help me.

[Theme Horse Support Team]

Hi mbrija,

We are not facing this problem. If we found any problem relating to this issue then we will let you know. Could you once send your temporary username and passoword at our Email, we will try to help you. Don’t forget to send this forum link too. First of all deactivate all the plugins that you have installed in your dashboard. Some times some plugins may also restict to upload the images. If still the same problem then,

Just add this code inside wp-config.php file
define('ALLOW_UNFILTERED_UPLOADS', true);

This code inside functions.php file

add_filter('upload_mimes', 'pixert_upload_types');
function pixert_upload_types($existing_mimes=array()){
$existing_mimes['jpg'] = 'images';
return $existing_mimes;
}

Thank you!

[Theme Horse Support Team]

Hi toderica,

Could you once provide your temporary username and password at [email protected], we will once look at this issue. Please don’t forget to send this forum url too.

Thank you!