[Theme Horse Support Team]

Hi Markus,

Sorry! You can not add HTML tags in secondary slogan section.
Try adding the slogan in primary first and then in secondary to have the break line.

Thank you!

[Theme Horse Support Team]

Hi Paul,

The maximum narrow layout width is 978px. For which screen size you are trying to have the narrow width?

Thank you!

[Theme Horse Support Team]

Hi Niko,

For this we have to update the theme with new widget which shows posts with featured image. For now you can use this plugin to have the latest post with featured images.

Thank you!

[Theme Horse Support Team]

Hi Nikolay,

Login to our site with the same username and password that you have purchased the theme before and you will be redirected to your account page where you can download the latest version of the theme.

Thank you!

[Theme Horse Support Team]

Hi *beast,

Please add below custom CSS to have the equal height for all the services title so that the “Read more” buttons will on the same level

#content .widget_service .service-item .service-title {
    height: 120px;
}

Thank you for using our theme.

[Theme Horse Support Team]

Hi 8beast,

Sorry! We can not view the picture that you have shared. The link for the picture is keep on loading. Could you please share it again with different link otherwise provide us the site URL?

Thank you!

[Theme Horse Support Team]

Hi Darleen,

Yes you can use the latest version as you have a active subscription.
And Sorry automatic update feature is not available for now but we will soon add this feature. For now you have to manually install the theme as you did before. Just activate any other theme first and delete the previous version of the Clean Retina Pro theme then upload a latest version of the theme and activate it.

Thank you!

[Theme Horse Support Team]

Hi lgor,

Could you please provide us the temporary username and password to your site via email so that we can set the demo content in your site same like our demo site.
Note: Please do not share any username and password here in this forum because this forum is public and visible to all the customer.

Thank you!

[Theme Horse Support Team]

Hi Becci,

Can we have the site URL? So that we can help you to disable the individual post titles in the footer.

Thank you!

[Theme Horse Support Team]

You are welcome anytime. 🙂

[Theme Horse Support Team]

Hi there,

The “Navigation” is a default menu that will only show up in smaller devices but not in desktop view. This menu will link to your home page and will be selected when none of the other menus are selected.

Anyways you can try below code to remove the navigation Go to Appearance -> Customize/Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

.tinynav option:last-child {
    display: none;
}

Thank you!

[Theme Horse Support Team]

Hi Markus,

Sorry for the late reply. We missed your topic.
Could you please provide us the site URL? So that we can see the exact problem what you are trying to say?

Thank you!

[Theme Horse Support Team]

Hi perfekthealthbeauty,

To wrap teh feature title please Go to Appearance -> Customize/Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save button:

.featured-slider {
    max-width: 978px;
    margin: 0 auto;
}

Thank you!

[Theme Horse Support Team]

Hi Ethan,

Seems like your header image font is a part of the image and the font will also resize with the header image while viewing it from mobile devices. You can not set individual mobile banner. It needs code customization you have to hire a developer as it is a new feature to add in the theme.

Thank you !

[Theme Horse Support Team]

Hi Brian,

It seems that you have set too many menu item than our demo have which is out of the space and it automatically drop down below the site title. What you can do is just decrease the site title font size and paste below custom CSS to decrease the space between the menu item so that it fit in the same line with the site title.

#access li {
    margin: 0 0 0 14px;
}

Thank you for using our theme.

[Author]

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