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Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 4,111 through 4,125 (of 5,207 total)
  • Author
    Posts
  • in reply to: Double title above posts #16278

    That’s great ‘t

    Thank you!

    in reply to: How to solve these two W3C errors? #16277

    You are welcome Usuario1988

    Thank you!

    in reply to: Error message on dashboard #16218

    Thanks a lot Ward

    Thank you!

    in reply to: Error messages in WordPress Dashboard #16217

    Hi
    We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
    Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
    If you have still one year subscription you will have access to the download the update file

    Thank you!

    in reply to: Warnings/ error messages – not seeing option to update theme? #16216

    Hi
    We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
    Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
    If you have still one year subscription you will have access to the download the update file

    Thank you!

    in reply to: How do I upgrade to so I have Revolutionary slider 1.6? #16215

    Hi Jacqueline,
    You just delete the active slider from your ftp and latest version of revolution slider is already zipped there in theme. You need to install it again.

    Thank you!

    in reply to: Warning: simplexml_load_string( #16214

    hi cybor,
    We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
    Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
    If you have still one year subscription you will have access to the download the update file

    Thank you!

    in reply to: customise size of h1, h2, h3 etc #16213

    Hi ann,

    You may add this code inside dashboard -> appearance -> theme options -> advance options -> custom-css

    Just add your css inside this field.

    Thank you!

    in reply to: colour social media icons #16212

    Hi ann,
    We are sorry that you cannot add colour for social media icons. You need code customisation for it or you may hire a developer to fix it.

    Thank you!

    in reply to: Remove the menu at the top… #16210

    Hi amer006,
    Could you please provide the site url? So that it will be more helpful for us.

    Thank you!

    in reply to: WordPress Dashboard STILL having issues after updating to 1.7 #16209

    Hi All,
    We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
    Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
    If you have still one year subscription you will have access to the download the update file


    @patmatt69

    If you have upgrade 1.7 version then this update notifier error should be removed. If still facing the problem then please send your temporary username and password at [email protected]


    @Vincent

    Version 1.6 is for the latest version of revolution slider that we packed in theme zip. There is some problem in Revolution Slider so we have provided you the latest version of Revolution Slider.

    Version 1.7 is to fix the error in dashboard. There is error in update notifier file. So we upgraded it to version 1.7 with this issue fixed.

    One thing if you have customised the code then the customisation code in Headers, background images and other things else then your customisation code will be lost. If there is no customisation in code then you will not lose any data while upgrading. This is the stable template as always.

    If you have customised the code then first make the child theme and unhook the functions. Then only customise the code. Then there will be no change of loosing data while upgrading to our new version.

    Thank You!

    in reply to: Child theme and modified code #16208

    hi
    This 404 functions is inside clean retina pro (themefolder) -> library -> functions -> functions.php on line no 472

    You may simply change it by creating header.php file inside child theme and first unhook the functions and then only customise the code. If you are not able to fix it then you may hire a developer to fix it.

    Thank you!

    in reply to: How to upgrade to ver 1.2 from 1.0.7 #16207

    Hi nagas10,
    You may simple go to the dashboard -> appearance -> themes
    If update is available there there appear red bar with text update available.
    Click on it and update it.

    If you have not customised any code in our core file then you are safe to update our latest version of theme.

    Thank you!

    in reply to: Getting rid of Theme by: Theme Horse Powered by: WordPress #16206

    Hi shanetrain86,

    This feature is not available in free version of our theme. This feature is only available in Pro version.

    Thank you!

    in reply to: Text Preview Length in Recent Featured Work #16205

    Hi shanetrain86,

    Yes exactly we have this features in our Pro version not in the free version. You can limit the word you want and this limitation will be applied for all where the excerpt content is displayed.

    Thank you!

Viewing 15 posts - 4,111 through 4,125 (of 5,207 total)