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Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 2,146 through 2,160 (of 5,207 total)
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  • in reply to: The menue does not work (is not there) on a Telephone #41031

    Hi marloes,

    Yes you can send temporary username and password at above email address we have provide. Don’t post your temporary username and password in this forum.
    Send on this below email address
    Email on this link

    Thank you!

    in reply to: Release notes on Attitude Premium #41020

    Hi Jeff,

    Sorry we don’t have any released notes for versions of Attitude Premium theme. You just login to your account page and check the latest version. Our current Attitude Premium version is 3.0.4. Within a couple of day we are going to release version 3.0.5

    Thank you!

    in reply to: The menue does not work (is not there) on a Telephone #41019

    Hi marloes,

    IF you have not made any code customization then removed theme attitude pro theme from your dashboard and again install the fresh copy of attitude pro theme from your account page and reinstall it again. Remember, while doing it make a backup of theme if you have customised the code. If still your problem is not solve then Email Us your temporary username and password and we will have a look on it.

    Please don’t forget to send this forum Url too.

    Thank you!

    in reply to: update #41018

    That’s great Ralf

    Thank you!

    in reply to: The menue does not work (is not there) on a Telephone #40998

    Hi marloes,

    Did you made any code customization? If you have not made any code customization then first of all deactivate all the plugins that you have installed in your dashboard and also try finding scripts if you have added it manually. If still the same problem pursuits then let us know again.

    Thank you!

    in reply to: update #40994

    Hi Ralf,

    Did you downloaded pro version form your account? If yes then goto dashbaord-> appearance-> themes-> add new-> upload theme and install the zip file that you have downloaded from theme horse account page.
    Click on install Now and activate it. After doing it then you are at pro version.

    If you again have any issues then let us know.
    Thank you!

    in reply to: Service widget content displayed on main page #40938

    Hi info110,

    We have tried with the above code at our local environment and it’s working fine there. Are you trying at the core theme file or at child theme?

    Thank you!

    in reply to: Service widget content displayed on main page #40931

    Hi info110,

    Oh Sorry! just add this below code

    <?php $service_excerpt = get_the_excerpt();
           $service_content = substr($service_excerpt, 0, 10);
           echo $service_content; 
    ?>

    Hope this may help you
    Thank you!

    in reply to: Site Move – Installation Problems with Ultimate Theme #40857

    Hi liz.nicholson,

    As we have moved our theme to customizer as of WordPress guidelines. All the options that way before at dashboard-> appearance-> theme options , not it is at dashboard-> appearance-> customize.

    You can change every setting dashboard-> appearance-> customize.

    Yes you can download the old version too. You just click this link and download which version you want.

    Thank you!

    in reply to: Business Page Promo Box Links Not Showing Up #40856

    Hi Jason,
    Its all because you have added below css at your custom field. Just remove it and it works fine.

    .call-to-action {
        display: none;
    }

    Thank you!

    in reply to: Changing from a Default Template to a Business Template #40855

    That’s great Sean. If you have any issues while using our theme then let us know. But we cannot provide any support which is outside theme features and design.

    Thank you!

    in reply to: Multi language slogan #40832

    Hi adi,

    As our theme is not multi-langugal. So for this you need to hire a developer.

    Thank you!

    in reply to: Header missing from one page #40831

    Hi Damien,

    Actually We did not get exactly what you mean? We cannot guarantee any third party that works well with our theme. Once your provide your site Url and if there is possible to provide any custom CSS then we are ready to help you. Otherwise you need to hire a developer to fix it.

    Thank you!

    in reply to: Featured page Slider not saving images #40830

    Hi Damien,

    Great. Using jpeg/ png images also works fine. As you can check it in our demo site.

    Thank You!

    in reply to: Changing from a Default Template to a Business Template #40829

    Hi Sean,

    If you switch to Business Template then the content will not be displayed. You can view our demo site, Using Business Template only you can have it all as in our demo site. If you set it to default template then only the content you write at page editor will be displayed.

    Sorry Web Clip icon is working fine. Exactly the Web clips were the resemble app icons on the home screen of your iPad or iPhone, but instead of launching an application, a web clip takes you directly to a website.

    Thank you!

Viewing 15 posts - 2,146 through 2,160 (of 5,207 total)