[martinslopez]

I wonder if updating the theme from the WP, i would have to reconfigure the whole web, or if I would keep the settings (colors, logo, typo …)?

[Theme Horse Support Team]

Hi Martinslopez,

No you do not have to set all the things again and again. Just activate another theme and deactivate and delete the old version then upload a new version and activate it.

Thank you!

[Ralf]

Hi there,
i just bought the pro version of ultimate and did the procedure as described above
but i am still not in the pro version.
do you have any advice ?
thank you

[Theme Horse Support Team]

Hi Ralf,

Did you downloaded pro version form your account? If yes then goto dashbaord-> appearance-> themes-> add new-> upload theme and install the zip file that you have downloaded from theme horse account page.
Click on install Now and activate it. After doing it then you are at pro version.

If you again have any issues then let us know.
Thank you!

[Ralf]

Hi there,

thanks for your answer.
Unfortunately it is still not working.
I switched to a different theme and erased the ultimate theme.
I downloaded the theme.zip (regular version/the only download button shown)
unzipped it to my desktop and uploaded it via filezilla to my theme department in wordpress.
I activated the theme in dashboard.
No changes – i am still in the regular version.
What´s wrong ?
Thank you !

[Ralf]

Problem solved !
Thank you !

[Theme Horse Support Team]

That’s great Ralf

Thank you!

[Author]

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