[Theme Horse Support Team]

Hi Dale,

Actually that is not a background image with transparent. We have made it blurry via photoshop.
And It will be better if you provide us the temporary username and password of your WP site in our email. So, that we can check the exact issue.

Thank you!

[Theme Horse Support Team]

Hi Richard,

Sorry! There is no example of the buit-in slider in our demo. Please follow this instruction http://themepunch.com/codecanyon/revolution_wp/documentation/#!/documenter_cover otherwise provide us the temporary username and password via Email Us We will set the slider for you.

Thank you!

[Theme Horse Support Team]

hi Flemming,

please create a new forum topic because other users may get notified when you post the inside other forum topic. And also provide your site Url too. If you are a Pro user then please add this topic in Interface Pro forum topic.

Thank you!

[Theme Horse Support Team]

Hi Richard,

Just view this link for more instruction.
https://www.themehorse.com/theme-instruction/ultimate-pro/

If you are not able to set the business layout then you may send your temporary username and password at Email Us and also don’t forget to send this forum Url too. We will set the business template in your site.

Thank you!

[Richard]

The documentation for the Ultimate theme in general is very inadequate, and this forces the user to do a lot of testing and hacking to figure out how parts of the theme work. There is not even a good description of many of the features (e.g., “Featured Post/Page Slider”). It would be beneficial if you could make a demo that did NOT depend on / showcase other software, so that the user could see exactly what your software is capable of, as opposed to finding out after the fact that the demo was really featured someone else’s software. I’ve wasted almost a day trying to get many features to work – because they are not documented well, or because I discovered that they are not even a part of the Ultimate package, but were rather just a part of the demo. What I’ve gotten to work, works well, but the road has been needlessly painful.

[Richard]

I agree – some instruction on using the revolution slider (or even describing what it does!) would save most users a lot of time. Revolution Slider is mentioned prominently in the marketing, but not at all in the instructions. 🙁 I looked at the demo, then was at a loss with how to do this with the Ultimate theme, as it’s simply not described. Even if the demo had the “features” labeled better it would be helpful.

Overall, though, an excellent and versatile theme!

http://www.akka-harris.com (just getting it off the ground.)

–Rich

[Brett]

I noticed the load time on my pages gets significantly slowed on mobile devices because the regular image size is used regardless of screen size. Is there a way to specify alternate image versions depending on the users screen size so as to shorten load time? Or is this just the way the responsiveness has to work? This particularly affects my home page where I use the Revolution slider and the files are large. Brettcoder.com Thanks!

[Theme Horse Support Team]

Hi Dinna,

It would be better if you provide us the temporary username and password at Email Us, we will see the exact issue.

Thank you!

[Theme Horse Support Team]

Hi Dinna,

Are you using this revolution slider from widgets. If yes then remove it. Please check it once that you may have used this revolution slider inside widgets under business page sidebar.View this screenshot
http://awesomescreenshot.com/0f64rufw63

If there is issue then you may send send your temporary username and password at Email Us, and don’t forget to send this forum url too.

Could you also provide your widgets screenshot under business page sidebar.

Thank you!

[Theme Horse Support Team]

Hi Sam,

If you write any Css in Custom CSS then nothing will be lost while updating to our new version. To enqueue responsive css Just add this below code.

// Unhook default Thematic functions
function unhook_thematic_functions() {
    // Don't forget the position number if the original function has one
remove_action( 'wp_enqueue_scripts', 'interface_scripts_styles_method'); // for responsive.css
}
add_action('init','unhook_thematic_functions'); // removes the header content by using hook interface_header
add_action( 'wp_enqueue_scripts', 'wp_enqueue_child_scripts');
function wp_enqueue_child_scripts() {
	global $interface_theme_default;
   $options = $interface_theme_default;

   /**
	 * Loads our main stylesheet.
	 */
	// Load our main stylesheet.
	wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css' );
	wp_enqueue_style( 'child-style', get_stylesheet_uri(), array( 'parent-style' ) );
	
	wp_style_add_data( 'interface-ie', 'conditional', 'lt IE 9' ); 
	
	if ('on' == $options['site_design']) {
	//Css for responsive design
	wp_enqueue_style( 'interface-responsive', get_template_directory_uri() . '/css/responsive.css');
	wp_enqueue_style( 'interface-child-responsive', get_stylesheet_directory_uri() . '/css/responsive.css' );
	}
	/**
	 * Adds JavaScript to pages with the comment form to support
	 * sites with threaded comments (when in use).
	 */
	if ( is_singular() && comments_open() && get_option( 'thread_comments' ) )
		wp_enqueue_script( 'comment-reply' );

	/**
	 * Register JQuery cycle js file for slider.
	 * Register Jquery fancybox js and css file for fancybox effect.
	 */
	wp_register_script( 'jquery_cycle', INTERFACE_JS_URL . '/jquery.cycle.all.min.js', array( 'jquery' ), '2.9999.5', true );

   wp_register_style( 'google_fonts', '//fonts.googleapis.com/css?family=PT+Sans:400,700italic,700,400italic&subset=latin,cyrillic-ext,latin-ext' ); 

	
	/**
	 * Enqueue Slider setup js file.
	 * Enqueue Fancy Box setup js and css file.	 
	 */	
	if( ( is_home() || is_front_page() ) && "0" == $options[ 'disable_slider' ] ) {
		wp_enqueue_script( 'interface_slider', INTERFACE_JS_URL . '/interface-slider-setting.js', array( 'jquery_cycle' ), false, true );
	}
  
	wp_enqueue_script( 'backtotop', INTERFACE_JS_URL. '/backtotop.js', array( 'jquery' ) );
	wp_enqueue_script( 'scripts', INTERFACE_JS_URL. '/scripts.js', array('jquery') );

   wp_enqueue_style( 'google_fonts' );

}

Create the child theme folder-> css folder -> (responsive.css) and edit it in you own way.
and under style.css use this below code only

/*
Theme Name: interface Child Theme
Author: Self-Help WordPress User
Template: interface
*/

Thank you!

[Theme Horse Support Team]

Hi helio,

Sorry! We have implemented the feature for users to upload the image in the services widget for icon.
To have the genericon in the services widget it needs code customization you have to hire a developer for this.

Thank you!

[Theme Horse Support Team]

Hi Info,

Sorry! We have send an email for all the pro users about all the updates. Please check your email which was registered to purchase the theme.
Let us know if you have any problem.

Thank you!

[Theme Horse Support Team]

hi hypercomputer_9800,

Did you customize any code? If no then first deactivate all the plugins once and also we think that you have not added any featured image? If you are getting still problem then you may send your temporary username and password at Email Us, we will look over it. Don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi Dinna,

I think you have added the revolution slider inside the widgets too. Once you remove the revolution slider from your widgets. If still there is a problem then once send your temporary username and password at Email Us, and don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi carol.reifsteck,

Could you once send your temporary username and password at Email Us, We will look over it. Don’t forget to send this forum url too.

Thank you!