[Theme Horse Support Team]

Ok that’s great Christina

Thank you!

[Theme Horse Support Team]

Hi Ann,
We don’t have this features in theme options. You need to customise the code. Thanks for your suggestion, we will think about it.

You may add some custom css under the custom field. for <h> tags to define the size.

Thank you!

[Theme Horse Support Team]

Hi All,

for Naresh and illianduggan
If you have not customise any code then you are safe to upgrade our new version and the content will not be lost. But if you have customise the code then ofcourse you may loose the code.

Just goto the dashboard -> appearance -> themes
First activate any theme twentyfourteen or twenty twelve or any theme you have in your dashboard

Then click on theme and at the right side there is delete options. Then you may delete the theme.

Hi debbie2up,

We are sorry for this error. We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
If you have still one year subscription you will have access to the download the update file

Thank you!

[Theme Horse Support Team]

Hi Jacqueline,

If you have downloaded our latest version of theme version 1.7 there there is revolution slider ziped and packed in this theme. I think you have activated the revolution slider before so you are getting the old version as it is previously installed. Just delete the revolution slider from ftp -> wp-content -> plugins -> revslider

and after doing this go to the dashboard and install the fresh revolution slider with latest version.

Thank you!

[Theme Horse Support Team]

hi grendizer,

I will set you a simple example. Not of this cleanretina_featured_post_slider() function but also helps you to create a child theme

for example:- (the below code is only the sample code)

unhook functions

// Unhook default Thematic functions
function unhook_thematic_functions() {
    // Don't forget the position number if the original function has one

remove_action( 'cleanretina_404_content', 'cleanretina_display_404_page_content', 10 );

}
add_action('init','unhook_thematic_functions'); // removes the header content by using hook cleanretina_header

add_action( 'cleanretina_404_content', 'cleanretina_child_display_404_page_content', 10 );
/**
 * function to show the footer info, copyright information
 */
 
 
function cleanretina_child_display_404_page_content() {      ?>   
<div id="content">
		<header class="entry-header">
			<h1 class="entry-title"><?php _e( 'Error 404-Page NOT Found', 'attitude' ); ?></a></h1>
		</header>
		<div class="entry-content clearfix" >
			<p>Thank you</p> 
		</div><!-- .entry-content -->
	</div><!-- #content -->
  <?php 
}

[Theme Horse Support Team]

hi ahernandez,
ITs displaying fine here. Just view your site screenshot.

http://awesomescreenshot.com/0583hzmc33

Thank you!

[Theme Horse Support Team]

Hi Lisa,

You can increase the excerpt word to increase the character limit. But one thing if you do this then all content from the excerpt will increase. So its better to customise the code but We recommended not to change the code because if you change the code then while updating to our new version all your customisation code will be lost. So better make child theme and first unhook the functions and the edit the code.

http://codex.wordpress.org/Child_Themes

Thank you!

[Theme Horse Support Team]

Hi dbj,

Thanks for sharing a bit of information with us.

Thank you!

[Theme Horse Support Team]

Hi Eowyn77,
We have update our theme compatible to WordPress 4.0 and disable some function that make error for the site.
Login to our site with the same username and password while you have purchase the theme and download the latest version of the theme.
If you have still one year subscription you will have access to the download the update file

Thank you!

[Theme Horse Support Team]

Yes esactly ehugh045

Thank you!

[Theme Horse Support Team]

Hi Oscarld,
Did you update latest version of WordPress or our theme ? In our theme we have not changed anything but it may be problem of WordPress 4. You may post your forum topic at wordpress.org/support to find solution. If any solution or any idea we know then we will let you know.

Thank you!

[Theme Horse Support Team]

Hi Lisa,

Just update the fresh WordPress there may be something missing in dashboard. After that whether your problem will solve or not let us know. If still the same problem then switch to twenty fourteen theme and check it whether the same problem occurs or not. I think we don’t have any issue regarding to the theme.

Thank you!

[Theme Horse Support Team]

Hi amfiska,
We have designed our theme this way. The header image arise at the top of the page. You need code customisation for it. The file is inside theme folder -> inc -> structure -> header-extension.php

You may customise the code but We recommended not to change the code because if you change the code then while updating to our new version all your customisation code will be lost. So better make child theme and first unhook the functions and the edit the code.

http://codex.wordpress.org/Child_Themes

Thank you!

[Theme Horse Support Team]

Hi ahernandez,
Just see our demo site.
https://www.themehorse.com/preview/interface/contact-us/
Its working fine here and we have designed our theme this way. Just check it once.

Thank You!

[Theme Horse Support Team]

Hi kamarty,
Could you please provide the site url ?

Thank you!

[Author]

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