[Theme Horse Support Team]

Hi Julien,

It would be better if you provide Site Url too. Do you mean that your slider is not displaying? If you are using Post/ Page slider then
Go to Appearance->Theme Options->Featured Posts/Pages slider->slider options
Set the number of sliders and other transition effects.
Then go to featured post/page slider options below slider options
Fill each input box with the Post/Page ID of the post/page which you want to use as slider.
You can view Post ID by clicking Posts/Pages->All posts/pages in your Dashboard. Hover the Edit link on individual Post/Page there you can see the digit value of the Post ID.
Remember that each post whose post/page id you are using for slider must have featured image minimum of size 1038(width in px) for narrow-layout and 1440(width in px) for wide layout and height according to your choice for slider image to show properly(Note: Better to use all images of same size.)
After filling all input box with Post/Page ID click save.
NOTE: Slider works for the home page and static front page.

Thank you!

[Theme Horse Support Team]

Hi harri-tapio.siivonen,

If you have done everything right then open your wp-config.php file which is located in the root install-directory and paste this code.
define( 'WPLANG', 'de_DE' );
After adding this code Goto Dashboard-> settings-> Reading-> Site Language and select your language and click on Save Changes

Thank you!

[Theme Horse Support Team]

Hi info66,

I just visited to your site that you have selected no sidebar instead of using right side bar. First Go to Dashboard-> Appearance-> Theme Options-> Layout Options-> Content Layout and check whether the right sidebar is selected or not.
View this below screenshot:
http://awesomescreenshot.com/0ad4e59234

If you have selected the right sidebar then also the same problem is occurred then Go to Dashboard-> Pages-> newsletter and edit it. At the below of there page there is also an options to display the sidebar according to your needs.
view this below screenshot:
http://awesomescreenshot.com/0164e59y9c

Thank you!

[Theme Horse Support Team]

Hi maggy_muninger,

Could you please provide your site url too so that it will be more easy to find the issue.

Thank you!

[Theme Horse Support Team]

Hi michaelrcreed,

We have provided only 30+ social icons in Pro version. To add more social icons as per your need then it needs code customization. Before making any change in code first create a child theme then only customize the code to be safe from data loss while updating to our new version.

Thank you!

[Theme Horse Support Team]

Hi Marie-Louise,

Go to news page that you have create and at the right side of the page select the blog template that you want to choose. Then after doing it go to dashboard-> settings-> reading and choose static page (leave default to post page. Do not select the post page as news page then it works). View this below screenshot
http://awesomescreenshot.com/0d44dsgyd2

Thank You!

[Theme Horse Support Team]

Hi jcarlos.cortes,

Edit your gallery category page. Do not use any symbol use only plain text. Once again edit your gallery and use plain text on both slug and name as in provided below screenshot.
http://awesomescreenshot.com/05d4djt190

Thank you!

[Theme Horse Support Team]

Hi harri-tapio.siivonen,

Actually we don’t create language file. We just create a .pot file to support the language. For more information view this link
https://make.wordpress.org/polyglots/handbook/tools/poedit/

Thank you!

[Theme Horse Support Team]

Hi Marie-Louise,

Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

#site-logo {
margin-top: 10px;
}

Thank you!

[Theme Horse Support Team]

Hi Kai,

you may search it from the https://wordpress.org/plugins, You may also use this plugins if you want
https://wordpress.org/plugins/lightbox-slider/ or you may buy a pro plugins too.
If you want to use fancybox plugins then you may create a child theme and customize the code.

Thank you!

[Theme Horse Support Team]

Hi kai,

Yes you are right. In this category there is used symbol ( & and ü ) in Fingertipp & DaumenGrün. So it is not working. So you need to add plain text to work no mutations and symbols.

Thank you!

[Theme Horse Support Team]

Hi Kai,

We recommended you to use same title length for all the gallery titles. Your gallery titles are not of the same length So it is taking different height for gallery (Some gallery title is of two rows and some is in one rows. So better make it one row for all images or two row for all images).
For example:- View this below screenshot
http://awesomescreenshot.com/0074dh2494

Thank you!

[Theme Horse Support Team]

Hi Kai,

Its not about the width size, but the position: absolute; that you have used in #access ul li ul

Thank you!

[Theme Horse Support Team]

Hi scott foster,

I think you have used before some other WordPress theme/ site, So that the hacker is trying to access your dashboard but your site is not hacked still. You have not cleaned the database and files. If this is our theme issues then we already get notified because millions of users are using this theme. Before our theme goes to live it is checked by wordpress.org reviewer team.
Paste this url from header logo image
http://advocatesforconsumerrights.org/wp-content/uploads/2015/02/cropped-AFCR_masthead_2-2-15.jpg and paste this

http://advocatesforconsumerrights.org/wp-content/uploads/2015/02/cropped-AFCR_masthead_2_2_15.jpg then your image will be loaded. If you could not get your image access then there may be still issue in your site.

You must download your database from you Cpanel. After backuping your database and themes folder you may simply delete the old wordpress and reinstall the fresh/ latest version of wordpress and install the backuped theme.

Install this plugins for more security too
https://wordpress.org/plugins/better-wp-security/ or
https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/
There are many other security plugins to protect from malware.

Thank you!

[Theme Horse Support Team]

Hi thecedarsrc,

Which section are you talking about? Could you please specify it more clearly and also better post the Url so that we could you help you

Thank you!

[Author]

Posts