[Theme Horse Support Team]

Hi Dinna,

I think you have added the revolution slider inside the widgets too. Once you remove the revolution slider from your widgets. If still there is a problem then once send your temporary username and password at Email Us, and don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

You welcome Stephen

Thank you!

[Theme Horse Support Team]

Hi wickedpork,

We have already replied you in email. Hope your problem is solved.

Thank you!

[Theme Horse Support Team]

Hi Sam,

if you have customized the code then only this problem will arise. If you have edited in the child theme then this problem must not occur. We have check it now also and the child is working fine too.

Thank you!

[Theme Horse Support Team]

Hi tamielizabeth,
We have designed our theme this way. If you like to move it up then you may use this below css.
Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

.hgroup-right {
  padding-bottom: 45px; //you may change this value as it suits for your site.
}

Thank you!

[Theme Horse Support Team]

Hi carol.reifsteck,

Could you once send your temporary username and password at Email Us, We will look over it. Don’t forget to send this forum url too.

Thank you!

[Theme Horse Support Team]

Hi herron_james,

We have designed our theme this way. If you don’t like to use slider then you may remove the script from clean-retina-> library-> functions-> functions.php, You need code customization. So you need to hire a developer to fix it.

Thank you!

[Theme Horse Support Team]

Hi Stephen,
Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save all changes button:

#content ul.default-wp-page {
  display: none;
}

Hope this may help you

Thank you!

[Theme Horse Support Team]

Hi MeShawn,

Remove from style.css. Go to line no 1953 you will see this `/* =Responsive Structure
———————————————– */
/* All Tablet Portrait size smaller than standard 1024 (devices and browsers) */`

Remove all css below from line no 1953.

After doing this go to themefolder(cleanretina-pro)-> library-> structure-> header-extension.php on line no 21 and replace this code<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> with below code
<meta name="viewport" content="width=1078" />

Thank you!

[Theme Horse Support Team]

You welcome tamielizabeth

Thank you!

[Theme Horse Support Team]

Hi matthew2,

goto dashboard-> appearance-> theme theme options-> layout options-> responsive layouts-> click it off and save it. Then your responsive layout will be off.

Thank you!

[Theme Horse Support Team]

You welcome neznez212

Thank you!

[Theme Horse Support Team]

Hi MeShawn,

There is only a way to do it. You have to remove all the media queries from CSS from style.css to remove mobile version. But each and every time you update to our theme the same things you need to do.

Thank you!

[Theme Horse Support Team]

Thanks for your suggestion.

Thank you!

[Theme Horse Support Team]

Hi wickedpork,

Could you once send your temporary username and password at Email Us, and also we need your ftp details. Please do not post your details in this forum. Send it in mail. We will look over it. Don’t forget to send this forum Url too.

Thank you!

[Author]

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