[Theme Horse Support Team]

Hi RK,

I don’t think that there is any other way. If you hover on edit then you can see the post/page id

Thank you!

[Theme Horse Support Team]

Hi Dale,

Go to Appearance -> Theme Options -> Design Options Tab -> Custom CSS paste the following CSS code and Click on save

.hgroup-wrap {
  padding: 0;
}

Thank you!

[Theme Horse Support Team]

Hi Jason,

What are you trying to say? Please make us clear and also provide your site Url too. So that we can find the exact issue.

Thank you!

[Theme Horse Support Team]

Hi infoflavio,

I just visited to your site and its under construction mode. So please deactivate the under construction mode and let us know and we will try to solve it.

Thank you!

[Theme Horse Support Team]

Hi scacewater,

We are sorry that this feature is not available in our theme. You have to customized the code. We have designed our theme in this way.

Thank you!

[Theme Horse Support Team]

Hi Tony,

We are sorry that we have not tested our site in BuddyPress so it is compatible with it or not. We are sorry for this. To have the effect on this you have to customize the code. If we find any solution then we will let you know.

Thank you!

[Theme Horse Support Team]

Hi benlifton,

Did you made any code customization if not then deactivate all the plugins that you have installed in your dashboard. I think you cannot go through the dashboard because some thing has occurred an infinite loop. So to deactivate all the plugins you go through the ftp and once remove the plugins from plublic_html-> wordpress folder-> wp-content-> plugins, Before removing it first make a backup in your PC and check it whether it will works or not.

Thank you!

[Theme Horse Support Team]

Hi RK,

To find the post/page id the go to any page or post and edit it then you will see something like this in url
e.g:-
http://localhost/projects/wordpress/wp-admin/post.php?post=26&action=edit

Then your post id is 26. You can find this from above Url where post=26&action=edit

Thank you!

[Theme Horse Support Team]

Hi infoflavio,

Please write in english? And which red buttons are your talking about? It would be better if you provide us an site Url too.

Thank you!

[Theme Horse Support Team]

Hi Tony,

Did you create a registration page? I think that you have not created the registration page so the layout is not working. Create a registration page and then add bbpress forum shortcode on it.

Thank you!

[Theme Horse Support Team]

Hi Keredy,

If you have not customized the code then its ok you don’t need to upload the fresh copy of theme. Seo plugins doesnot affect the header logo. If you have installed other plugins then once deactivate it and check it. It you are getting problem then mail us your temporary username and password at Email. We will look over it

Thank you!

[Theme Horse Support Team]

Hi DEBORAH,

We have cut the image size. So if you upload a big size image then it automatically cuts into this below size

	// Add Clean Retina Pro custom image sizes
	add_image_size( 'featured', 700, 290, true);
	add_image_size( 'featured-medium', 330, 330, true);
	add_image_size( 'slider', 962, 390, true); 					// used on Featured Slider on Homepage Header
	add_image_size( 'gallery', 330, 230, true); 					// used to show gallery images for gallery three/four page template
	add_image_size( 'gallery-two-column', 462, 322, true);  	// used to show gallery images for gallery two column page template

and default three images from the WordPress too and it does not makes any site load. The wp retina image plugins is to display in retina view on mac or other apple products which is retina display. We have recommended this plugins to view in retina display only.
Note: Each and every image you upload in your dashboard will be cut into different size because you may use this image for slider or blog or any other things so we have designed our theme this way.

Thank you!

[Theme Horse Support Team]

Hi ramkris.ss,

We have viewed your website and its working fine.Just view this screenshot. Its working fine.
http://www.awesomescreenshot.com/image/231330/78855513a269203618a48e4ceee822be

Make a screenshot and mark the exact issue so that we may help you.

Thank you!

[Theme Horse Support Team]

Hi Huang,

This feature is not available in our theme. To disable the google font
ex:- for ultimate pro
Go to the theme folder-> inc-> functions-> functions.php on line no 67 remove this code

wp_enqueue_style( 'ultimate_google_font' ); with 
  //	wp_enqueue_style( 'ultimate_google_font' );

Do this for other theme also. If you have bought bundle then for attitude-pro and clean-retina pro theme the file is inside
theme folder-> library-> functions-> functions.php

Create a child theme and then only customize the code. So that your customized data will not be lost while updating to our new version. If are unable to create a child theme and fix the problem then you need to do each and every time the same thing just now you have done in your theme.

Thank you!

[Theme Horse Support Team]

Hi benlifton,

This feature is not available in our theme.We are sorry for this. We have designed this only for the business page only. If you need it in all pages then you need to customize the code or hire a developer to solve it. Before making any changes in the code first of all create a child theme then only customize the code so that your customized code will not be lost while updating to our new version.

Thank you!

[Author]

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