[Theme Horse Support Team]

Hi Juan,

Can you please provide your site link? Did you made any code customization or not? Also first deactivate all the plugins that you have installed on your dashboard and make confirm first still there is a problem or not.

Thank you!

[Theme Horse Support Team]

Hi dbj,

Just visited to your site and clicking on this favicon image link, the image is not displayed. View screenshot I think you have only removed the favicon from uploads folder but there is only a link. Once you try deleting all the caching of your browser and your site.

Thank you!

[Theme Horse Support Team]

Hi,

The unknown character is not recognized. So there may be other alternative way to write that text. One thing you can do. Go to specific page and at the top right of the page there is screen options. Click on excerpt and this options will be available.

Add your service widgets content on excerpt because it accepts html character.

Thank you!

[Theme Horse Support Team]

Hi Benjamin,

Goto dashboard -> pages and at the below of the page there is a options to select the layout for specific page. Choose no sidebar, full width to get full width.

If you like code customization then the file is inside theme folder -> inc -> structure -> content-extension.php

Thank you!

[Theme Horse Support Team]

Hi Shana,

Yes if you upload header image then it will take you to 100%. You can also upload logo. Goto dashboard -> appearance -> custommize -> Design Options -> Custom Header and upload the header image.

Thank you!

[Theme Horse Support Team]

Hi Cerstin,

Goto themefolder -> library -> structure -> header-extension.php on line no 21 you will see this code

<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">

Thank you!

[Theme Horse Support Team]

You welcome Edwin

Thank you!

[Theme Horse Support Team]

Hi Kwong Wing,

To change the “Read More” text you goto dashboard -> Excerpt Options -> Post Excerpt More Text and change the read more text.

Thank you!

[Theme Horse Support Team]

Ok sure

Thank you!

[Theme Horse Support Team]

Hi Mark L,

We will fix this issues in upcoming version update. Currently we are busy on new theme. We will update it soon. For now you can make direct code customization.

Thank you!

[Theme Horse Support Team]

Hi aaron2,

That’s working fine on our localhost. Did you made any code customization on the theme? If not deactivate all the plugins that you have installed on your dashboard one by one and check it once and let us know.

Thank you!

[Theme Horse Support Team]

Hi aaron2,

Setting the order of the image is also not available in premium version. What you can do is goto dashboard -> appearance -> customize -> featured post/page slider -> and add the id of slider.
View screenshot

Thank you!

[Theme Horse Support Team]

Hi Brenda,

No woe don’t have optimal structure for SEO built in. You have to use some other plugins for it. Such functions is not possible in the theme which falls under plugin territory.

Thank you!

[Theme Horse Support Team]

Hi Matthewm,

Our theme is compatible with bbPress. Did you select the contact us template and using the shortcode on it? You can create a page and use the shortcodes [bbp-forum-index] and use a default template. If you are trying to add bbPress on sidebar then it won’t work. It will only display on page but not on sidebar.

Could you provide your site Url too? So that we can look on it.

Thank you!

[Theme Horse Support Team]

Hi Brenda,

Could you please Clarify what are you trying to say?

Thank you!

[Author]

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