[Keredy]

Just bought Attitude pro and where on earth do I find the zip file?!

[Theme Horse Support Team]

Hi Keredy,

We have just see your account status and your account is fine.
Please login to your site with the same username that you have purchased before and you will be redirected to your account page there you can see you order detail with available download section

Thank you!

[Keredy]

Hi,
I’m sorry I’m still confused. On https://www.themehorse.com/my-account and https://www.themehorse.com/my-account/view-order/24402/ I cannot see a download section or button. Could you please give me some more direction. I’m sorry I know I’m probably being stupid!
Thanks,
K

[Theme Horse Support Team]

Hi Keredy,

We have login to your account and found that there was an issue in your account.
We cancel your previous order and activate a new subscription.
Now you can see the available download section in your account page.
Please change your password before login to your account.

Thank you!

[Author]

Posts