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Urgent! Serious error message on WordPress dashboard related to theme

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #12405
    kimpatt
    Participant

    Hello,

    Receiving the below error message. Was on the phone with GoDaddy for over an hour. My “editor” pages are also gone. The IP address issue is being handled by GoDaddy. Please help!

    Warning: simplexml_load_string() [function.simplexml-load-string]: Entity: line 1: parser error : Start tag expected, ‘<‘ not found in /home/content/84/7633684/html/wp-content/themes/clean-retina-pro/library/functions/update_notifier.php on line 123

    Warning: simplexml_load_string() [function.simplexml-load-string]: Access denied. Your IP address [184.168.193.180] is blacklisted. If you feel t in /home/content/84/7633684/html/wp-content/themes/clean-retina-pro/library/functions/update_notifier.php on line 123

    Warning: simplexml_load_string() [function.simplexml-load-string]: ^ in /home/content/84/7633684/html/wp-content/themes/clean-retina-pro/library/functions/update_notifier.php on line 123

    #12424

    Hello Kimpatt,

    Some hosting are having this issue. Could you please email us a temporary username and password to your site at [email protected].
    We will see it once and we will solve your issue.

    Thank you!

    #12471
    Kelsey
    Member

    I am having the same issue and just sent an email with a temporary login also. Hopefully you can fix it!

    #12479

    Hi Kwlawy,
    We have received your mail but you haven’t send site url of your site. So please send the site url of your site at email and we will fix the issue.
    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
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