Subscription renewal

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #54065
    cecburkitt
    Participant

    Hello. My first year of subscription for the Themes Bundle is about to expire. I paid with PayPal last year. Is the next payment taken automatically or should I login and renew my subscription manually?
    Thank you
    Charles

    #54071

    Hi Charles,

    We won’t renew charge automatically.
    You will have to renew your subscription manually after it expire from your account page. Just go to the account page and go to the order detail tab there you will see renew button to renew your subscription.

    Thank you for using our theme.

    #54310
    Alex Bret
    Participant

    Thanks for sharing the information with everyone.

    #54312

    You are welcome @britishassignment-help

    #54674
    James
    Participant

    I updated the theme and was automatically relegated to the free version. I repurchased the pro theme and it has not updated the theme on the live site / provided me with a code to update the theme.

    Does it have to be manually uploaded again? If so this may cause issues / add extra, unplanned work.

    Thanks

    #54701

    Hi James,

    Yes you have to manually update the theme as you did before. To get the latest version of the theme login to our site with the same username while you have purchased the theme and download the theme file from you account page.

    Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
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