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Mobile Response Stopped Working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #23948
    phyllis
    Participant

    I received a response to my previous ticket and was advised to forward website URL: http://www.harbandco.com/

    #23978

    Hi phyllis,

    Did you customize any code? It seems that you have customized the code. You may also check in our demo site and its working fine.

    Thank you!

    #24014
    phyllis
    Participant

    The only customization made was coding provided by this forum to remove the tags and categories from the blog page. That’s the only customization we have done. Help!

    #24037

    Hi phyllis,
    Once go to dashboard -> appearance-> theme options -> layout options -> responsive layout and select it to on. I think you have set it to off.

    Thank you!

    #24078
    phyllis
    Participant

    I did that and followed steps and turned responsive layout on. However we have a domain forwarding to harbAndCo.com and when we type in HarbAndCerpa.com it is not mobile reponsive and dont know why.

    #24089

    Hi phyllis,

    It seems that you have customized the code or used third party plugins or widgets and also i can see you have added some code in footer.php too. We cannot gurantee any other third party plugins that works in our theme. You may see it in our demo site and its working fine there. So you need to hire a developer to fix the layout issue.

    Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
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