[Danny Chan]

Hi There,

I just purchased the Pro upgrade for the Newscard theme. I downloaded the plugin zip file but somehow it failed to upload onto my wordpress site. I tried to follow your upgrade instructions (First Method) but cannot find the “Keep data when deleting the plugin” button although I am using a very recent version of wordpress to the best of my understanding. Please help, thanks.

DC

[Theme Horse Support Team]

Hello Danny,

First thank you for purchasing our theme.

It’s simple as other theme just download the theme from your account page and upload to the theme directory (Appearance > Themes) then activate it.
If you still have the same problem do let us know.

Thank you!

[Io Almagro]

Hi, I bought the lifetime deal and now I am trying to install the theme in my new wordpress installation and I got the error that the file is not compatible when I upload the zip file. How can I fix it? Is there a new version, I shoud get?
Furthermore I am not able to make a backup for migration in muy current ibstallation because it stops backuping at 28%.

Thaks for helping.

Ío

[serge bittar]

Hi, I just ran into a similar issue and discovered there is a word press conflict with some zip files believe it or not. I uploaded this plugin that fixed my issue. All you do is upload the plugin and you can load your them with no issues. the plugin can be found at this link: https://github.com/aaronjorbin/force-pclzip/releases/tag/0.1

There are two options to choose from. I chose “source code zip”

Good luck,

Serge

[Io Almagro]

Hi Serge,
It worked!
Thank you genius 😉

[serge bittar]

Congratulations ! 🙂

[Author]

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