Tagged: INterface version 3.0.8
- This topic has 6 replies, 3 voices, and was last updated 2 years, 6 months ago by Theme Horse Support Team.
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AuthorPosts
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November 13, 2020 at 11:42 pm #82890Uschi_DiehlParticipant
Hi,
I installed Interface pro 5 years ago. Actually Version 3.0.8 is activ for our website. Now the customizer is not loading and some buttons are not working, i.e. I can’t upload pictures via and on a page. Customizer is visible by view with free WordPress theme. What’s wrong?November 18, 2020 at 7:40 am #83945Theme Horse Support TeamKeymasterHi there,
Login to our site with the same username while you have purchased the theme and you will be redirected to your account page where you can see the download tab to download the latest version of the theme.
If you have not access to the download file then you need to renew your subscription, just go to your order detail page where you can see the pending renewal subscription order to renew for accessing the latest version of the theme file.Thank you!
Regards,
Theme HorseOctober 5, 2021 at 9:56 am #93005wolframParticipantHi, i also bought your Theme about 5 years ago.
Now i need version 3.0.8 how can i get this version?
There is a order i could buy but its from the september 1, 2016. So i dont knos if is the actuel version?Best regards
Wolfram
October 6, 2021 at 7:43 am #93027Theme Horse Support TeamKeymasterHi @w-arntzen,
Just renew your pending subscription and you will get access to the theme file.
Thank you!
October 7, 2021 at 11:51 am #93064wolframParticipantHi, thanks i saw it but there is no button where i can purchase the theme file.
So i cannot download any file.
And can you tell me how to install the new file?Thanks
Wolfram
October 11, 2021 at 2:46 pm #93127wolframParticipantHi, did you received my emails?
I cannot purchase the update. There is no such possibility.Best regards
WolframOctober 13, 2021 at 2:29 pm #93298Theme Horse Support TeamKeymasterIt seems that you have purchased the theme again.
Anyways, we have investigate your account status and found that you have canceled your subscription, so you are not getting the renewal invoice.Thank you!
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