[Susan Giordano]

I went through the whole procedure of creating posts with images and then putting the posts’ ID numbers into the 4 boxes that are listed under the theme options/featured slider. But all I get are two horizontal lines very close to each other. Nothing else.

[Theme Horse Support Team]

Hi MUGSINIQUE,

Could you pleas paste the site url and also the temporary username and password. We will look over it.

Thank you!

[Susan Giordano]

Sorry to trouble you. Thank you for your help, but I am hesitant to post my user name and password in a public forum. Is there a way I can send it to you privately?

[Theme Horse Support Team]

Please send your temporary username and password at [email protected] and also post this url https://www.themehorse.com/support-forum/topic/clean-retina-featured-slider-does-not-show/ while sending your username and password.

Thank you!

[Susan Giordano]

Well, now I have 4 circles underneath the empty slider. I just can’t figure how to get the pictures to show. I followed all of the instructions. May be my pictures all have to ave the same exact dimensions?

[Theme Horse Support Team]

Hi MUGSINIQUE,
You need to add at featured image on the right below of the page / post. If you add there then you will be able to see the slider.
view here
http://awesomescreenshot.com/03d2z48qbf

Thank you!

[Theme Horse Support Team]

Hi
You have send the username and password we got it. Recently i saw that you are selecting the featured image slider. At first you need to go to slider options and set the slider you want to display. Recently it is one and it will display only one slider. So i set it to two and uploaded the images and its working fine.

And on the featured image post, you kept the id inside theme options its correct but you need add image in featured image box not in the editor. see at post id 543 where the featured image should be kept.
http://www.stpeterofalcantara.org/susansediting/wp-admin/post.php?post=543&action=edit&message=1

Hope you got me what i mean to say. Now it must work for you.

Thank you!

[Susan Giordano]

Thank you very much for your help. The slider is working much better now. I have been playing around with the images and the different slider options, which is why that other image #543 is still out there.

Thanks again for your time.

[Theme Horse Support Team]

That’s great

Thank you!

[Author]

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