[James]

Hi,

I cancelled the subscription as I don’t need this. However even though I’ve paid for the Attitude Premium I can’t download it.
My order ref is Order: #11605

Please help.

Thanks

[Theme Horse Support Team]

Hi James,

You don’t need to cancel the subscription as this will automatically be cancelled at the end of one year.
Also at the end of one year you will be asked whether you want to renew your subscription or not.
It’s not an automatic process. If you cancel the subscription you will be not able to download, update and get access to our dedicate support forum.

To get updates and support for the theme you have to order new subscription just click on RENEW button and reach up to the payment point. Click pay button and you will be redirected to PayPal page.

But don’t make any payment, provide us your order number we will manually activate it from here and next time do not cancel you subscription.

Thank you!

Regards,
Theme Horse

[Author]

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