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After update Revolution Slider no longer works

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #28429
    Shelly
    Participant

    After updating theme, my slider no longer works. I have checked all settings, and can see the slider in RevSlider, but it doesn’t show on my homepage (as it should).

    Any thoughts?

    #28437

    Hi Shelly,

    Sorry! It must work.
    We are also using it in our demo site and it works without any issue.
    It may be conflict issue with some plugins that you are using in your site. Please try deactivating all the plugins one by one and let us know.

    Thank you!

    #28445
    Shelly
    Participant

    I did the suggested plugin deactivation. Still no slider shows on homepage.

    #28455

    Hi Shelly,

    Could you please provide us the temporary username and password to your site via Email? So that we can have a look into your issue.

    This forum is a public and visible to all the members so do not share any username and password here in this forum.

    Thank you!

    #28458
    Shelly
    Participant

    Sent. Thank you.

    #28460

    Thank you for providing us you login detail.
    We have forwarded your issue to the support team they will reply you via email.

    Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
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