Hi info225,
Which theme are you using? Are you premium or free users? If you are premium users then provide your support questions on interface premium forum. If you have an issues then we need to look onto your dashboard. What you do is first deactivate all the plugins one by one and see if there is any plugin conflict with the theme or not.
<p>Also please provide us the temporary username and password and also your site url via email so that we can see the exact issue into your site. </p>
Thank you
Hi Jasyn,
If you are a premium user then please add your support on ambition premium forum. To search box, Recent Post, Archives etc. goto dashboard -> appearance -> widgets and drag and drop Search, Recent Post archive widgets to right sidebar.
Thank you
Hi Mark,
In narrow layout whole the body will be wrapped inside a container. In demo its a wide layout. To change the color effect as displayed on demo. Go to dashboard -> Appearance -> Theme Options -> Color Options and change color skin to Blue from dropdown.
The content will be adapted in the wide layout too. It will not be user friendly if you set the content to 100% on desktop screen also you will not have a site title/ tagline and logo at the same time. You can add add a title and tag line on the logo image as well.
Thank you
Hi Tina,
We have hide the Featured Image titles and Short Descriptions in small devices as this will overlap the whole slider image which will not be a user friendly.
Thank you!
Hi Toddw,
We have hide the Featured Image titles and Short Descriptions in small devices as this will overlap the whole slider image.
We can share some CSS code but it will overlap your slider image which will not be a user friendly.
Thank you!
Hi Boni,
Sorry! We have just checked that and all is fine here.
Which version of the theme you are using into your site the Current Version is 3.0.5? If you have not update the theme then please download it from our account page and update it into your site.
Also please provide us the temporary username and password to your site via email so that we can see the exact issue into your site.
Thank you!
Thanks for getting back to me. I have deactivated all plugins except BuddyPress, bbPress and BuddyPress Global Search and I still have the problem.
- Screen shot showing search suggestions (correct)
- Screen shot showing all results (in plain ext)
- Screen shot of same using Twenty Sixteen theme showing all results correctly
Any further suggestions, please?
Hi Ashleigh,
Please Email Us your temporary username and password with your site url too. We will set a demo for you.
Thank you
HI, I am new to both WordPress and Themes and I apologise for the long question. But the issues listed below are related and are the only thing keeping me from 100% happy with the website I have created.
I have constructed the basics of my site using Ambition Pro Theme and in general am very happy. However, I have a general navigation and user experience issue that I am not sure how to handle and if in fact it is a WordPress issue and if I can get around around it using something within the theme. Whilst creating a child theme and even doing some specific PHP adjustments may be necessary I was hoping to avoid them as I am trying to keep as much “Out-Of-The-Box” as I can as I am construcinting teh site for someone else who is not technical.
Website: http://www.eustonstud.com/wp/
What I have working is…
The web site is for my pony stud and I want to set a pattern when I can have a page of posts that is limited to a specific category. For example a Page of “For Sale” and another page of “Stallions” and another page of “Broodmares” and when the visitor uses a menu item to go to each Category Page. I get the Posts exerts and the featured image.
Example: http://www.eustonstud.com/wp/category/forsale/
What I don’t have working is….
On the category post pages I want to have the full content rather than the excerpt and to have the full content HTML aware so that I can include links to external sites etc.
Failing that then…
If I can’t do that then by default the READ MORE appears and the HTML is stripped from excerpt text. Therefore, I can use that but…
- The page I then go to then allows you to navigate backwards and forwards through ALL post categories. Is there a way to continue to limit it to just the parent category that was used to get there in the first place?
- Can I change this “READ MORE” to use the theme Call_To_Action class so that it displays like ot does on the homepage?
Thanks for getting this far and I would really appreciate any support.
Cheers
Hi lgor,
Its fine no worries. Could you please provide us the temporary username and password to your site via email so that we can set the demo content in your site same like our demo site.
Thank you!
Hi Lisa,
Can you Email Us your temporary username and password. We will have a look on it. Don;t forget to send your site Url while providing username and password and also dont send your temporary username and password to this forum. Because this forum is public.
Thank you
Hi Afan,
You have to manually update the theme to the latest version. So Please login to our site with the same username that you have purchase the theme and you will redirected to your account page where you can see the download section to download the latest version of the theme and update the theme manually, If you have customize the theme main code please backup the current version that you are using in your site before updating to the latest version.
Thank you!
@dinobuffagni We have fixed that issue and already updated the theme last year.
Please login to your site with the same username that you have purchased the theme before and download the theme from your account page. If you have not access to download the theme file then it may be of subscription expired So, renew you subscription to access the theme file and update the theme.
Thank you!
Hi Jim,
I think you are talking about your logo.
Try changing your header image from dashboard -> appearance -> customize -> Design Options -> Custom Header
Did you tried by deactivating all the plugins that you have installed on your dashboard? If still have an issues then please
Email Us your temporary user name and password. We will look on it. Don’t forget to send this forum Url
Thank you
