[Theme Horse Support Team]

Hi Steven,

Its not the theme issue. I have activated the default WordPress theme twenty fourteen and also the same problem. It may be the hosting problem that they are not providing you all access. Please contact to the hosting provider. We will only help about the theme issue. I got this error after uploading the image and tried to access the uploaded image url

http://awesomescreenshot.com/0f333evqa9

Thank you!