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Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 3,631 through 3,645 (of 5,207 total)
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  • in reply to: BLOGROLL NOT WORKING!!!! PLEASE RESPOND! #19008

    Hi nt.izuchi.617,
    I just visited to your site and its working fine. Do you mean other than it or its working now ?

    Thank you!

    in reply to: Need to Remove references to Theme Horse in bottom footer #19007

    hi kkathman,
    This feature is only available in pro version of our theme. So it needs code customisation and you need to hire a developer to fix it.

    Thank you!

    in reply to: Adding a border to bottom of widgets or top of widget title #19006

    Hi damny2020,
    Could you provide the site url too?

    Thank you!

    in reply to: Interface . Header Logo and Slider #19005

    Hi martinicchiola,
    It needs code customisation. The code is inside interface (folder) -> functions.php

    	add_image_size( 'slider-narrow', 1038, 500, true ); 		// used on Featured Slider on Homepage Header for narrow layout
    	add_image_size( 'slider-wide', 1440, 500, true ); 			// used on Featured Slider on Homepage Header for wide layout

    which layout are you using? if you are using narrow layout then change the numeric value in narrow layout and if you are using in wide layout then change the numeric value in wide layout. The first numeric value is width and the second is height.

    But one thing each and every time you update to our theme you need to change the numeric value you want. So We recommended not to change the code because if you change the code then while updating to our new version all your customisation code will be lost. So better make child theme and first unhook the functions and the edit the code.

    http://codex.wordpress.org/Child_Themes

    Thank you!

    in reply to: Google Analytics code for FREE interface theme #19004

    Thanks for helping us damny2020

    Thank you!

    in reply to: Blogroll not working #19003

    Hi nt.izuchi.617,
    I just visited to your site and its working fine. Do you mean other than it or its working now ?

    Thank you!

    in reply to: how to slide multiple number of image In home page #19002

    Hi greenlightscareer,
    Just follow the theme instruction how to add the slider
    https://www.themehorse.com/theme-instruction/interface/#slider

    and i visited to your site and its not working too.

    Thank you!

    in reply to: Footer Help #19001

    Hi Shana,
    This feature is not available in our theme. We have designed our theme this way. It needs code customisation so you need to hire a developer to fix the issue. We recommended not to change the code because if you change the code then while updating to our new version all your customisation code will be lost. So better make child theme and first unhook the functions and the edit the code.

    http://codex.wordpress.org/Child_Themes

    To change the footer the file is inside interface-pro -> inc -> structure -> footer-extension.php

    Thank you!

    in reply to: Permalink Issue #19000

    Hi Shana,
    I Just visited to your site and its working fine there. Did you move it from another domain path to this current path. If yes then you need to fix it in .htaccess file. If you are woking on the same path before also then you need to refresh the current domain. Then it must work fine. We have already tested it and its working fine here and i don’t think this is a theme issue.

    Thank you!

    in reply to: Revolution Slider #18997

    Hi Chapline,
    We have the latest version of revolution slider version 4.6, We have bundled this slider in our theme. You just download it and use the slider.

    For your next questions, We are sorry that there is no any options to keep the slider above the menus into the header. It needs code customisation so you need to hire a developer to fix it.

    Thank you!

    in reply to: Images Not Showing #18996

    Hi Shana,
    I Just visited to your site and its working fine there. Did you move it from another domain path to this current path. If yes then you need to fix it in .htaccess file. If you are woking on the same path before also then you need to refresh the current domain. Then it must work fine. We have already tested it and its working fine here and i don’t think this is a theme issue.

    Thank you!

    in reply to: Google Structured Data Errors #18965

    Hi theburgernerd,
    This vcard and author we add only in post as we have already mentioned. Its great that you shared a more information with us. We are still confused where do we add the vcard and author it pages. If you really want this vcard and author then its better to create a child theme and add vcard and author. We will also research on it and if it is necessary then sure will will update it.

    Thank a lot
    Thank you!

    in reply to: Remove Social Media Icons from Footer #18964

    You welcome mitch

    Thank you!

    in reply to: Sidebar is not responsive #18963

    Its allright admin5.
    Thank You!

    in reply to: Ultimate download #18962

    Hi Timothy,
    Yes exactly we have also found that mistake but its not yet live. So after the theme is live we will update it very very soon with fix this error. Thanks a lot for using our theme.

    Thank you!

Viewing 15 posts - 3,631 through 3,645 (of 5,207 total)