badget

Biggest Sale! Special Offer!

Get 50% discount on all of our single themes with this coupon code: #50%SALE

Hurry up! *Limited time offer*

Theme Horse Support Team

Forum Replies Created

Viewing 15 posts - 2,806 through 2,820 (of 5,207 total)
  • Author
    Posts
  • in reply to: Site hacked? #24476

    Hi pdetlef,
    We have already updated the revolution slider. Its about six months ago. The issue was only related to plugins not the theme. So you update all the plugins that you have installed in your dashboard

    Thank you

    in reply to: Social links – mail #24471

    Hi Rasmus,

    We have used target = "_blank" so that it will open in the new tab. If you don’t like to open in the same browser then you have to remove this code from theme folder-> library-> structure-> header-extension.php. Before making any changes in the code first of all create a child theme then only customize the code. This changing code will effect for all social icons too.

    So if you are unable then you need to hire a developer to fix it.

    Thank you!

    in reply to: Get rid of the green #24470

    Hi Deanna,

    Go to Dashboard -> Appearance-> Theme – Options -> design options -> color options and from here you can change the color from green to any color you like

    Thank you!

    in reply to: This theme does not seem to work for Safari or Iphones #24457

    Hi ojohnson412,

    Did you customize any code? if no then first of all deactivate all the plugins that you have installed in your dashboard and confirm that still there is the same problem or not. Once check it in our demo site too and if it is working fine in our demo site then it must work fine in your site too.

    Thank you!

    in reply to: Featured Images not showing up on Home Page #24456

    Hi ojohnson412,

    Our Country Nepal is devastated due to the massive Earth Quake so we are very much sorry for late reply.

    Go to any page or post and at the right below side can you see featured image below template? If yes then add featured image there. Then it will display in your featured image.

    Thank you!

    in reply to: How to change page body colour? #24455

    Hi Ktran336,

    This effect will take place if you change your layout from wide to narrow. Is you layout narrow? It would be better if you provide your site url too.

    Thank you!

    in reply to: message child theme needs updating #24454

    Yes exactly jackie7,
    That’s the way to fix it. Great

    Thank you!

    in reply to: WPML and the featured post/pages slider #24453

    Hi olivier,
    Our Country Nepal is devastated due to the massive Earth Quake so we are very much sorry for late reply.

    We have not made our theme compatible with WPML. So we are sorry for this. You need to hire a developer to make it compatible with WPML. You may once ask a question in WPML forum too.

    Thank you!

    in reply to: New User Issue #24452

    Hi lisag,

    Our Country Nepal is devastated due to the massive Earth Quake so we are very much sorry for late reply.

    Did you customize any code? If no then deactivate all the plugins that you have installed in your dashboard. Then check whether it works or not.

    Thank you!

    in reply to: genericons does not appear #24450

    Hi jesus,

    Our Country Nepal is devastated due to the massive Earth Quake so we are very much sorry for late reply.

    Yes exactly. Did you customize any code? If you have not customized any code then first of all deactivate all the plugins and test whether it works or not. Because its working fine in our demo site so it must work in your site too.

    Thank you!

    Hi Felipe,

    Our Country Nepal is devastated due to the massive Earth Quake so we are very much sorry for late reply.

    If you like to change in responsive.css then you need to make the CSS folder inside child theme and under that CSS folder create a responsive.css file. If you have not created responsive.css inside child theme -> css-> responsive.css then it won’t work. After creating such file then only the responsive layout will be changed.

    If you are still unable then you need to hire a developer to fix it.

    Thank you!

    in reply to: Resize logo image in tab & mobile view. #24448

    You welcome raden

    Thank you!

    in reply to: Add Slider to Home page #24447

    You welcome jane.manfield

    Thank you!

    in reply to: Business Layout-widget-TH-promobox-I can't upload images #24446

    Hi Hibrydada,

    Our Country Nepal is devastated due to the massive EarthQuake so we are very much sorry for late reply.

    Hi its working fine in our site and also in our local environment. So it must woks in you site too. First of all deactivate all the plugins that you have installed in your dashboard. Because there may be some JavaScript conflict with plugins.

    Thank you!

    in reply to: Google speed test #24445

    Hi Petar,

    Our Country Nepal is devastated due to the massive EarthQuake so we are very much sorry for late reply.

    We don’t think that Our theme Ultimate Free is very slow. Due to the speed of internet it might be slow. Recently we don’t have any specific answer and if we find then we will let you know and also fix in our theme.

    Thank you!

Viewing 15 posts - 2,806 through 2,820 (of 5,207 total)