[Theme Horse Support Team]

Hi info110,

If you like to change the character not word then it needs code customisation. You can use similar this way.

<?php $service_excerpt = get_the_excerpt();
$service_content = substr($service_content, 0, 100);
echo $service_content; ?>

This above code will only display upto 100/ less characters including space too. Now you can change the value of 100 what ever you want.

Inside the theme folder -> inc -> widgets on line no 286 you will find this code <?php the_excerpt(); ?> Here you need to add the above code.

If you are still unable to fix it then you need to hire a developer and also before making any changes in the code first of all create a child theme and then customize the code. So that while updating to new version your customized code will be safe.

Thank you!