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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 17, 2014 at 9:50 am #8782
    Sayaka
    Participant

    Hello, I just saw the upgrade and downloaded the version 1.2
    I am not entirely certain I am doing this right, so I hope anyone can help me to get this right (or correct me..!)
    I made a back up with a plug in called Duplicator so I have Installer php and archive (currently unzipped) on my computer.
    I downloaded version 1.2 and unzipped. What is the procedure after this?
    I have Cyberduck on my computer for FTP but not exactly sure what to do next.
    Thanks in advance for your help.

    March 18, 2014 at 10:51 am #8835
    Theme Horse Support Team
    Keymaster

    Hi Sayaka
    Here is the process. Just rename the attitude-pro zip file which you have downloaded. then go to appreance- > theme -> upload the zip renamed file.

    there you will see 2 attitude pro. To know the latest installation just check the version and activate it.

    If you still feel confusion then just send the temporary username and password on our themehorse contactus form.

    https://www.themehorse.com/contact/

    and also send this thread link too.
    Sunil

    March 18, 2014 at 11:09 am #8837
    Sayaka
    Participant

    Hello Sunil,

    Thanks for the reply.
    I tried renaming (to Upgrade 140314)and uploading but it was not successful for some reasons,
    I copy the message I got here:

    Installing Theme from uploaded file: Upgrade 140314.zip
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /www/sites/eb7/462/www.bookobscure.co.uk/web/wp-content/themes/clean-retina-pro/

    Theme install failed.

    By the way, the theme I am trying to upgrade is Clean Retina Pro, I assume it works in the same way though.
    I might have posted my question to a wrong category.

    I hope you can advise me again, thanks for your help.

    Kind regards,

    Sayaka

    March 19, 2014 at 4:41 am #8856
    Theme Horse Support Team
    Keymaster

    Hi Suyaka Fukunda

    At first deactivate your previous theme clean retina pro and activate twenty eleven / twenty twelve / twenty thirteen theme which is the default wordpress theme.
    Then rename the clean retina pro theme and give the new name. You are getting the installation already exists because there is already clean retina pro version.
    the only install the updated new theme. After installation you can see two clean retina pro theme with same name and image. The only way to know the latest version is you just check the theme version.
    Then you activate it.

    Hope you got it now 🙂

    Sunil

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