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Home business page not showing properly on iPad or iPhone

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 30, 2016 at 9:54 pm #43877
    Timothy
    Participant

    I check the look of my site regularly lately the iPad and iPhone versions are not showing properly…

    http://www.timothydowd.com

    Any hints? I am using a purchased and up to date version of the theme and the revolution slider

    April 2, 2016 at 12:54 pm #43940
    Timothy
    Participant

    Any ideas?

    April 2, 2016 at 2:29 pm #43955
    Theme Horse Support Team
    Keymaster

    Hi Timothy,

    We have visit your site in the iPad and iPhone devices and seems like your images are not loading properly please see all the image by going to your WordPress Dashboard > Media and check all the images properly may it was not uploaded properly. Also do try deactivating all plugins one by one.

    Thank you!

    April 3, 2016 at 11:36 am #43972
    Timothy
    Participant

    Thanks for getting back to me on this one…
    I’ve tried deactivating everything, I cleaned up unused media and removed all the media from the widgets… I reintroduced the widgets and it looks like I’m having problems with the promo-box on iPad and iPhone… other devices look OK.

    I’ve even turned off the slider and removed all the elements except the promo box and it still doesn’t show up properly, I’m at a loss what to do next.

    I only have 6 active plugins and these are all up to date:

      Contact Form 7
      Jetpack by WordPress.com
      Quick Event Manager
      Really Simple CAPTCHA
      Slider Revolution
      WP Cookie Banner
    April 5, 2016 at 3:22 pm #44041
    Theme Horse Support Team
    Keymaster

    Hi Timothy,

    Could you Email Us your temporary username and password? So, that we can see the exact issue in your site.
    Please do not share any username and password here in this forum because this forum is public and visible to all the members.

    Thank you!

    April 5, 2016 at 7:13 pm #44045
    Timothy
    Participant

    Funnyly enough the iPad seems to be working again… User added

    April 6, 2016 at 9:41 am #44054
    Theme Horse Support Team
    Keymaster

    Hi Timothy,

    Yes your site is working fine on iPad and iPhone. Anyways If there is any issue please let us know.

    Thank you!

    May 8, 2016 at 11:12 am #44740
    Timothy
    Participant

    Since the WordPress upgrade to 4.5.1 the revolution slider no longer shows on an iPad…
    Just checked, it tuned off the header in the upgrade sorry work OK now

    May 9, 2016 at 10:08 am #44761
    Theme Horse Support Team
    Keymaster

    That’s great Timothy

    Thank you!

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