Theme Horse

images blurry on IPAD only

Tagged: images blurry

This topic has 4 replies, 3 voices, and was last updated 10 years ago by Theme Horse Support Team.

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January 20, 2016 at 4:18 pm #41567

a.dewilliencourt
Participant

everything was perfect

But without any reason yesterday, some images turned to become blurry ONLY ON THE IPAD (they remain clear and nice on laptop and iphone.)
http://www.keystolondon.co.uk/ (slider is blury)
http://www.keystolondon.co.uk/louer-a-londres/ (top image is blury whereas on the other pages , images remain clear)

I upoaded new images but no change

I have no idea of what to checkout, or what to do
thank you for your help
agnes

January 26, 2016 at 12:17 pm #41837

Theme Horse Support Team
Keymaster

Hi A-dewilliencourt,

iPad had a 2x(retina display) resolution then laptop.
You have to upload the in to 2x size images if you want the clear view of the images in the iPad. For example if your image is 100px X 50px then you have to make it to 200px X 100px and upload.

Thank you!

January 26, 2016 at 4:03 pm #41849

a.dewilliencourt
Participant

Is it a new function?
It did work well before

I tried your suggestion and uploaded images of 2800×920 for the slider of the home page (wide layout) but no change….

January 26, 2016 at 6:19 pm #41859

a.dewilliencourt
Participant

After 15 hours I found the solution :-):
images must be 1400x500px (instead of 460px)…

January 27, 2016 at 5:43 am #41878

Theme Horse Support Team
Keymaster

That’s great a.dewilliencourt

Thank You!
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