[Paul]

have an issue where the nuke Lumia phone displays all fonts very big

[Paul]

can be seen here http://paulbenf.com

[Theme Horse Support Team]

Hi Paul,

Can you please send us the screenshot?

Thank you!

[Paul]

Here it is, had to put it on the site as a blog post, password protected…
http://paulbenf.com/index.php/2016/09/27/screenshot-from-mokia-lumia/
password is lumia

[Theme Horse Support Team]

Hi Paul,

It seems that you have customize the theme code which create an issue where the mobile phone displays all fonts very big.
You can check our demo site in your mobile device where there is no any issue.

Thank you!

[Paul]

Hi
tried this and get the same..see screenshot here http://paulbenf.com/index.php/2016/09/29/themehorse/ password is horse

I have not modified the code, just a few regular plug ins for Header features and widgets.

[Theme Horse Support Team]

Hi Paul,

Thank you for the screenshot
Can you please check it by activating the default WordPress theme and provide us the screenshot.
Also do check from other mobile device.

Thank you!

[Paul]

Hi have activated the ‘world’ template, and posted the image into the above post from a Nokia Lumia 930 running windows 10 mobile.

[Paul]

just tried it using google chrome, not the MS Browser (not sure if its IE or Edge on a phone) and woks ok 🙂 have posted the image in the post …

[Theme Horse Support Team]

Hi paul,

Yes it may be the issue of the browser? You may have set large text size manually in your mobile set.
You can refer to this link as well to set the text size.

Thank you!

[Paul]

ok , tried that before and it does not help, but it is specific to this phone, the OS version and your product, so I can get by with this.

Thanks
for your help.

[Theme Horse Support Team]

Hi Paul,

It may be the mobile (Lumia) browser issue.
If you have any issue in the theme then please let us know.

Thank you!

[Paul]

Hi
the issue is that the Theme does not support the mobile browser for Nokia Lumia, is this a fault with the theme, cross browser compatibility should be part oft he spec surely.?

I have had to revert to another theme to resolve this, so can I ave a refund ?

Thanks

[Theme Horse Support Team]

Hi Paul,

Currently we do not have Nokia Lumia to check this issue.
We will check it on Nokia Lumia browser and let you know about the issue.
If it is a theme issue then we will sure fix it.

Thank you for your patience and reporting an issue.

[Author]

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