preciouskittensWhere do I find the theme folder?
How do I create a file?
Sorry, but I need extremely specific instructions. I am not an expert at this, only a novice. I had no idea that the theme I purchased from you would produce google errors on all pages and posts thus affecting my rankings. Do you plan on making an update to fix this problem? I don’t mind waiting for that instead of trying to fix it myself. Please let me know if you plan of correcting this problem with an update.
I would also like to add that I liken this to a scenario where I purchase an alarm clock from you. The alarm clock is beautiful and tells perfect time. But the alarm doesn’t work which makes me late for work each day. I then go back to you and tell you that the alarm isn’t working only to get your following response: “This is how we made the alarm clock. If you want the alarm to work you will need to fix it yourself or hire someone to do it for you”.
What’s the point of an alarm clock with an non-functioning alarm. Just like what’s the point of a website theme that creates pages and posts with google errors. When pages have errors it affects site rankings. You made a beautiful theme. Why not fix this very serious problem with an update?
Once again, please let me know if you plan on fixing this problem in your next update. I would rather wait for that than try to fix this myself. I’m certain that I would make a mess of things. And I’m certainly not going to spend more money by hiring someone.
Thank you for answering my questions especially the one where I’m asking about an update. Your response will greatly affect my next step with regard to this matter.