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cant change short description

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #47983
    info226
    Participant

    HI, I can not change the text of the short description in my site identity. It seems that initially saves but still do not see the changes
    if I change my wordpress with other theme, then appears well, but if i come back to Attitude theme, still not changed.
    I will appreciate any help,

    Thanks

    #48018

    Hi info226,

    There might be some plugin conflict with the theme. I don’t think there is any issue in the theme related to site identity. So first deactivate all plugins one by one and test it still you have that issues or not. If still you have an issues then let us know.

    Thank you

    #48224
    info226
    Participant

    OK Many thanks, I will
    keep in contact

    #48232

    Hi info226,
    If you have any issues related to theme let us know.
    Thank you

    #48244
    info226
    Participant

    Hi again,
    we have tried unable each plugin 1by1 but unfortunately we still cannot change the short description.

    As we mentioned in the first chat, if we change the theme ( but not save) we are seeing that the short description is changed.
    If we change to any theme and we save it, and if we return again to the actual theme, could be possible that it happens any deconfigurations?

    kind reagrds

    #48280

    Hi info226,
    Email Us your temporary username and password and with site link too. We will look what’s the exact issue is. Don’t forget to provide this forum link and your site link. Please don’t post your password on this forum as this forum is public to everyone.
    Thank you

Viewing 6 posts - 1 through 6 (of 6 total)
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