- This topic has 5 replies, 2 voices, and was last updated 7 years, 5 months ago by Theme Horse Support Team.
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November 5, 2016 at 8:00 pm #47983info226Participant
HI, I can not change the text of the short description in my site identity. It seems that initially saves but still do not see the changes
if I change my wordpress with other theme, then appears well, but if i come back to Attitude theme, still not changed.
I will appreciate any help,Thanks
November 7, 2016 at 8:07 am #48018Theme Horse Support TeamKeymasterHi info226,
There might be some plugin conflict with the theme. I don’t think there is any issue in the theme related to site identity. So first deactivate all plugins one by one and test it still you have that issues or not. If still you have an issues then let us know.
Thank you
November 17, 2016 at 9:56 pm #48224info226ParticipantOK Many thanks, I will
keep in contactNovember 18, 2016 at 5:56 am #48232Theme Horse Support TeamKeymasterHi info226,
If you have any issues related to theme let us know.
Thank youNovember 19, 2016 at 9:49 am #48244info226ParticipantHi again,
we have tried unable each plugin 1by1 but unfortunately we still cannot change the short description.As we mentioned in the first chat, if we change the theme ( but not save) we are seeing that the short description is changed.
If we change to any theme and we save it, and if we return again to the actual theme, could be possible that it happens any deconfigurations?kind reagrds
November 22, 2016 at 6:14 am #48280Theme Horse Support TeamKeymasterHi info226,
Email Us your temporary username and password and with site link too. We will look what’s the exact issue is. Don’t forget to provide this forum link and your site link. Please don’t post your password on this forum as this forum is public to everyone.
Thank you -
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